Ratings based on 86 Verified Reviews

4.1 out of 5
83% of guests recommend
4.2 Room cleanliness
4.4 Service & staff
4.0 Room comfort
3.8 Hotel condition
Expedia Verified Reviews
4 out of 5
by A verified traveler

Super friendly staff

Posted 7 Jan 2024 on Hotels
Staff SUPER nice and accommodating. Exterior walls need upgrades.
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 10 May 2023 on Hotels
4 out of 5
by A verified traveler

Posted 19 Sep 2022
Staff was great. Missed breakfast by an hour but they made us two cups of espresso and warmed up croissants without us asking. Above and beyond
Comment from Hotel Management
24 Sep 2022 by federico, Hotel Management
Thank you very much Mr. Erick, I hope you enjoyed the rest of your stay as well.Until we meet again.federico
1 out of 5
by A verified traveler from Zell am See

Posted 15 Sep 2022
No internet, either in the lobby (on and off), zero at the room. If you want to stay in touch with family or business, the wrong hotel. 20 years ago, it might have been nice. My back still hurts from the springs in the mattress.
Comment from Hotel Management
24 Sep 2022 by federico, Hotel Management
I am sorry Mr. Johann that the mattress was not comfortable for you, usually our customers do not complain about the mattress but we have taken note of your report. I'm also sorry about the internet but, as I have already explained to you, there was a general problem, all the companies and private homes around us had the same problem that night and our main and emergency internet lines are also been interrupted. This was probably due to the particular bad weather of that day.
5 out of 5
by A verified traveler

Posted 16 Sep 2019
Really nice Hotel staff, excellent restaurant, super location between Umbria and Tuscany (and the A1) - we will return there anytime we are in that area!
Comment from Hotel Management
16 Sep 2019 by federico, Hotel Management
Thank you Mr. Martin, it was nice to spend these days with you. Greetings also from Arnaldo
5 out of 5
by A verified traveler

Posted 7 Sep 2019 on Wotif
Comment from Hotel Management
11 Sep 2019 by federico, Hotel Management
Buonasera, la ringrazio molto per la valutazione, il suo supporto è molto importante per noi. Spero di rivederla presto.
5 out of 5
by A verified traveler

Posted 12 Aug 2019
The staff were amazing , made me feel well at home right from the word go
Comment from Hotel Management
12 Aug 2019 by federico, Hotel Management
Good evening, I am very pleased that you have been satisfied with your stay. I hope to see you soon.
5 out of 5
by A verified traveler

Posted 11 Aug 2019
Comment from Hotel Management
12 Aug 2019 by federico, Hotel Management
Good evening, thanks for your review, it's very important to us.
5 out of 5
by A verified traveler

Good for travellers because is neta the highway

Posted 7 May 2019 on Hotels
Comment from Hotel Management
13 May 2019 by Claudio, Hotel Management
Thank you Pietro, we are glad you enjoyed our service.
5 out of 5
by A verified traveler

Posted 7 Jun 2018
Comment from Hotel Management
13 Jun 2018 by federico, Hotel Management
Thank you for having stayed with us. I'm glad you enjoyed it. federico