Ratings based on 56 Verified Reviews
2.5 Room cleanliness
2.8 Service & staff
2.8 Room comfort
2.5 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 19 Nov 2024
by A verified traveler
Posted 16 Nov 2024
So we had a reservation through Expedia called the day before to confirm when we showed up at the property all of a sudden our room wasn't available they tried to switch us to a different room which was half the size of the suite that we booked for the same price then did not want to do a refund for the money I had already spent they wanted me to leave when will close the books today will do your refund absolutely not you will process my refund before I leave this property it took them an hour and a half to figure out how to do it this place is horrible do not stay here
by A verified traveler
Posted 15 Nov 2024
by A verified traveler
Posted 8 Nov 2024
So many people smoke in their rooms at this hotel. Disgusting.
by A verified traveler
Posted 1 Nov 2024
Staff is excellent at this hotel
by A verified traveler
Posted 26 Oct 2024
Reservation got canceled at 4:15pm. 30 minutes before we were heading there. We were told the hotel has been booked for weeks. We had a reservation for weeks so they should have called us before the day of the reservation. They should pay our Uber fees!!!
by A verified traveler
Posted 26 Oct 2024
I had this odd feeling I needed to look at the room before I brought my stuff up. Needless to say I was right. The room was infested with roaches. I went back down and told the guy and his response was “we know we had floor four and two exterminated today” so they just skipped floor 1 and 3? That makes sense. I asked for my money back and went else where. Pretty bad when the front desk clerk says please don’t leave us a bad review about the roaches.
by A verified traveler
Posted 24 Oct 2024
by A verified traveler
Posted 23 Oct 2024
It is very ok for the low price and there is a lot in walking distance. Unfortunately I was right besides a room where dogs have been allowed and they have been barking at night and there were crazy people slamming doors, trampling and screayat night
by A verified traveler
Posted 7 Oct 2024
They cancelled my stay. They were overbooked. I was charged Expedia and Woodbridge have not been helpful.
