Ratings based on 981 Verified Reviews
4.3 Room cleanliness
4.3 Service & staff
4.3 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 2 Jan 2025
Comment from Hotel Management
2 Jan 2025 by Raman, Hotel Management
Thank you for taking the time to complete our online survey regarding your recent stay at Quality Inn & Suites Silverthorne - Copper Mountain. On behalf of our entire team, I would like to apologize for failing to exceed your expectations with. Your satisfaction is important to us as a valued guest. We will be using your feedback to make improvements, so that we can provide exceptional experiences for our guests. We hope for an opportunity to properly host you in the future.
by A verified traveler
Posted 1 Jan 2025
Housekeeping never came and cleaned our room. Never brought towels. We did not swim in the pool because it was filthy. Ended up grabbing towels from the pool to use for showers. Shower was cold third night.We stayed 6 nights. Breakfast was good . Beds were comfortable. Would not recommend.
Comment from Hotel Management
1 Jan 2025 by Raman, Hotel Management
Thank you for taking the time to complete our online survey regarding your recent stay at Quality Inn & Suites Silverthorne - Copper Mountain. On behalf of our entire team, I would like to apologize for failing to exceed your expectations with housekeeping service. Your satisfaction is important to us as a valued guest. We have house keeping service upon request policy from choice. So without your request we are not going your room for housekeeping.We will be using your feedback to make improvements, so that we can provide exceptional experiences for our guests. We hope for an opportunity to properly host you in the future.
by A verified traveler
Posted 31 Dec 2024
Comment from Hotel Management
31 Dec 2024 by Raman, Hotel Management
Thank you for taking the time to complete our online survey regarding your recent stay at Quality Inn & Suites Silverthorne - Copper Mountain.We sincerely appreciate and value your feedback as a valued guest. Your compliments will be shared with our team and serve as encouragement as we strive to continuously improve the quality of our services. It is always a pleasure to receive positive feedback.Your loyalty is important to us. Please visit us again soon!
by A verified traveler
Posted 30 Dec 2024
The property is getting old. The staff is absolutely great and helpful. Breakfast is a joke if you compare it to any hotel in almost any part of Europe.
Comment from Hotel Management
30 Dec 2024 by Raman, Hotel Management
Thank you for taking the time to complete our online survey regarding your recent stay at Quality Inn & Suites Silverthorne - Copper Mountain.As a Choice Privileges member you are truly valued.Your feedback about hotel condition and breakfast is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests.We hope to see you again soon.
by A verified traveler
Posted 24 Dec 2024
Poor property rude employees
Comment from Hotel Management
24 Dec 2024 by Raman, Hotel Management
Thank you for taking the time to complete our online survey regarding your recent stay at Quality Inn & Suites Silverthorne - Copper Mountain.On behalf of our entire team, I would like to apologize for failing to exceed your expectations with hotel ageand employee. Your satisfaction is important to us as a valued guest.We will be using your feedback to make improvements, so that we can provide exceptional experiences for our guests.We hope for an opportunity to properly host you in the future
by A verified traveler
Posted 23 Dec 2024
Everything was clean and our stay was comfortable.
Comment from Hotel Management
23 Dec 2024 by Raman, Hotel Management
Thank you for taking the time to fill out our online survey with such positive feedback! I have shared your comments with my staff, and they join me in thanking you for your kind words. We take great pride in Quality Inn & Suites Silverthorne - Copper Mountain and the services we provide for our valued guest. We are so glad you enjoyed your stay.We look forward to providing you with wonderful accommodations and experiences each time you are in town.
by A verified traveler
Posted 22 Dec 2024
Comment from Hotel Management
22 Dec 2024 by Raman, Hotel Management
Thank you for taking the time to complete our online survey regarding your recent stay at Quality Inn & Suites Silverthorne - Copper Mountain. Your feedback is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests.We hope to see you again soon.
by A verified traveler
Posted 20 Dec 2024
Comment from Hotel Management
21 Dec 2024 by Raman, Hotel Management
Thank you for taking the time to complete our online survey regarding your recent stay at Quality Inn & Suites Silverthorne - Copper Mountain. We sincerely appreciate and value your feedback. Your compliments will be shared with our team and serve as encouragement as we strive to continuously improve the quality of our services. It is always a pleasure to receive positive feedback. Your loyalty is important to us. Please visit us again soon!
by A verified traveler
Posted 20 Dec 2024
Comment from Hotel Management
20 Dec 2024 by Raman, Hotel Management
Thank you for taking the time to complete our online survey regarding your recent stay at Quality Inn & Suites Silverthorne - Copper Mountain. We sincerely appreciate and value your feedback as a guest. Your compliments will be shared with our team and serve as encouragement as we strive to continuously improve the quality of our services. It is always a pleasure to receive positive feedback. Your loyalty is important to us. Please visit us again soon!
by A verified traveler
Posted 16 Dec 2024
Clean, comfortable, meets basic needs with no expensive frills other than warm sausage and eggs for breakfast. Front desk person was very helpful.
Comment from Hotel Management
17 Dec 2024 by Raman, Hotel Management
Thank you for taking the time to complete our online survey regarding your recent stay at Quality Inn & Suites Silverthorne - Copper Mountain.We sincerely appreciate and value your feedback as a valued guest. Your compliments will be shared with our team and serve as encouragement as we strive to continuously improve the quality of our services. It is always a pleasure to receive positive feedback.Your loyalty is important to us. Please visit us again soo
