Beach Hotels in Silver Bay, New York

"Clean room "

"I paid over $400 and the hotel was overran by young hockey players . Lady checked in before me within that group and stayed at same hotel for $148/night! Entire amenities were overran by these teams and I couldn’t use any of the workout areas because of these kids taking over the space! Every time I book through this platform there is an issue with my reservation! The double queen bedroom I booked was dirty upon our check in and my son had to sleep on a sleeper sofa (no linens on room) very disappointing. "

"The place was clean, front desk was friendly, ample parking, price was excellent."

"Beautiful and in pristine condition."

"Absolutely terrible worst hotel I ever … the room was dirty I had no pillows or blankets checking in. They gave me sheets in a bag to make my bed that were dirty with stains the breakfast was not there the guy said she called out. Old stale food.. bad staff they where no where to be found only one staff member was good as checking in his name was criag he was super friendly.. "

"Staff gave me probably worst room in Nearly vacant Hotel (out of season) ,Next to the elevator & ice machine .Window seal was frosted,front canapoy lights pointed in window.When I asked to be switched,they gave me probably second worst room in hotel.Dirty floor.Heating system blasted dirt at me when turned on .It sounded like an airport runway ! To tired to complain to uninterested staff .Never again. "

" Nothing crazy, clean and nice. "

"When we arrived for our “deluxe room”, we were put in a nasty motel building next to the main building. It smelled terrible and musky right when you walked in. It was pretty cold so we put the heat on immediately and the heater was extremely loud. We then went to the main building and asked if we could upgrade. The woman explained the upgrades to us and said that they had a handicap accessible room available in which we took because we wanted to get out of the yucky motel. When we got to the room, everything seemed fine other than that it wasn’t explained to us that it would be a little different. We didn’t have a nice shower and the bathroom was different. (Same price as regular room upgrade) The heating system didn’t work properly and both mornings we woke up to tons of construction sounds from the room above us. I called and complained, and it did not stop. It was going on pretty late at night as well. It was never explained to us that there would be construction in the room above our heads. We also had to call maintenance pretty late at night because our TV did not work and the phone did not work. They just weren’t hooked up or something. We upgraded to a better room and paid more money and it honestly didn’t seem that way. The towels in the room smelled weird also. "

"Room was clean. Holes in walls. The physical plug at the desk had been pulled out of the wall partly There was no shower curtain. When i asked about breakfast, the desk person told me there would be no breakfast but they would put together a bag of items. The items consisted of vending machine items i.e...2 chockate chip muffins, rice krispie treet, cheese crakers and a small plastic bottle of Sunny D. This is not what their advertisement indicated. The halls in the building was freezing cold. I would not recommend it to anyone"