Ratings based on 30 Verified Reviews
2.4 Room cleanliness
2.9 Service & staff
2.9 Room comfort
2.0 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 14 Jun 2024
The property needs removed from your listing. They don’t take your reservations!!!!!!!!!!!!!!!!
Comment from Hotel Management
19 Jun 2024 by Tim, Hotel Management
Hi, Foy! Thank you for taking your precious time to check us out. We apologize for the disappointment and we will surely make every effort to keep to your standards in the future. Regards, Tim
by A verified traveler
Posted 12 Jun 2024 on Hotels
DO NOT BOOK THIS THROUGH HOTELS OR OYO. They do NOT have a contract with this hotel and refuse to correct this information. They will charge you and refuse to make it right. I certainly will never be dealing with OYO places again. Hotels.com is also on thin ice
Comment from Hotel Management
19 Jun 2024 by Noah, Hotel Management
Hi, Byron! Thank you for rating us, it seems like your stay with us has not been up to the mark. We believe in continuous improvements. Do give us another chance and we will ensure that you experience the comfort and hospitality we are known for. Regards, Noah
by A verified traveler
Posted 27 Apr 2024
There was no electricity on due to light company turning power off. Also said I had pay cash. That they do not accept online reservations. Did not give my money bk. I never checked in
Comment from Hotel Management
2 Jun 2024 by Lisa, Hotel Management
Hi, Eric! We sincerely apologize for the trouble caused. Your comments will help us in taking care of future guests more resolutely. Regards, Lisa
by A verified traveler
Posted 20 Apr 2024 on Travelocity
Not taking online bookings, as I’m there to check in with my reservation confirmation. Told to call Travelocity.
HORRIBLE SERVICE, STAFF & ESTABLISHMENT!!
Comment from Hotel Management
29 May 2024 by Joey, Hotel Management
Hi, Jennifer! We are sorry to see that you are not completely satisfied with the services. Be assured, we are striving day and night to make sure your future visits are nothing less than amazing. Regards, Joey
by A verified traveler
Posted 11 Apr 2024 on Hotels
Comment from Hotel Management
2 May 2024 by Barbara, Hotel Management
Hello, Don! We are sorry for the trouble caused. Your feedback has been duly noted and we will continue to make every effort to ensure more enhanced service. Regards, Barbara
by A verified traveler
Posted 1 Oct 2023
Very seedy place. They had no idea we had reservations. They are not affiliated with Expedia at all. They did not honor our reservation! I was told that they don’t even give you door key, they let you in room, just call, they say… I doubt very seriously that I will ever be in that situation again!
Comment from Hotel Management
17 Oct 2023 by Ava, Hotel Management
Hi, Karen! We are sorry that the stay turned out to be an average one. We have updated the feedback and the issues that troubled you with our team. Regards, Ava
by A verified traveler
The dirtiest place ever!!
Posted 5 Aug 2022 on HotelsThis is the most horrible place to stay!! The rooms are dirty, most the lights don’t work, the fridge didn’t work and was full of mold!! When I finally found a light to turn on I realized that the place was infested with roaches! Spend a little extra money and stay somewhere else!
Comment from Hotel Management
19 Aug 2022 by Jon, Hotel Management
Hi, we are sad to see that you are not satisfied with our services. Be assured, we will strive day and night to ensure a comfortable stay in the future. Regards, Jon
by A verified traveler
Posted 22 Jul 2022 on Hotels
No frills hotel. Clean
Comment from Hotel Management
31 Jul 2022 by Ammy, Hotel Management
Hi, thank you for being with us. Looking forward to your continued love and support. Regards, Amelia.
by A verified traveler
Posted 9 Jul 2022 on Hotels
Comment from Hotel Management
24 Jul 2022 by Ammy, Hotel Management
Hi, Lynette! Thank you for being with us. Looking forward to your continued love and support. Regards, Amelia.
by A verified traveler
Worst scam ever
Posted 22 May 2022 on HotelsThe owner was extremely unplesant when trying to check in. Practically threw everything at me and would not honor the online price. Then told hotels.com the extra 20 was a deposit i would get back and that they would send someone to fix all the messed up stuff in the room which they NEVER did! Between it being dirty and smelling like cigarettes in a non smoking room. There were roaches and burn holes in all blankets, curtains were tore up, and bathroom doors were moldy. The water didnt work in my room either. The only semi nice part was the pool and hot tub.
Comment from Hotel Management
23 Jun 2022 by Simon, Hotel Management
Hi, Daniel! We are sorry to know that your experience with us has not been a pleasant one. We will work on your feedback to provide the best possible experience next time. Regards, Simon
