Ratings based on 727 Verified Reviews
4.1 Room cleanliness
4.2 Service & staff
4.0 Room comfort
3.9 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 30 Nov 2024
by A verified traveler
Posted 27 Nov 2024
I like the surroundings
by A verified traveler
Posted 26 Nov 2024
My husband and liked the Taal volcano view, so refreshing to walk around the facilities, the buffet breakfast has variety of foods to savour. We loved it. We enjoyed the three musicians singing for us while we ate, it warmth our hearts. We will definitely stay here again for a quiet and relaxing vacation.
Comment from Hotel Management
27 Nov 2024 by Ramon Makilan, General Manager, Hotel Management
Dear Elinor,Thank you very much for the excellent feedback about your stay at Taal Vista Hotel!We are all very thrilled to see your positive ratings; it only confirms that you have enjoyed your overall experience that will certainly encourage other readers to stay with us. Once again, thank you for the review and we would be more than happy to welcome you back home soon! Sincerely,Ramon MakilanGeneral Manager
by A verified traveler
Posted 19 Nov 2024
Staff were helpful and friendly. The view from this hotel is amazing (if there is no fog).
Comment from Hotel Management
27 Nov 2024 by Ramon Makilan, General Manager, Hotel Management
Dear Luisa,Thank you very much for the good feedback about your stay at Taal Vista Hotel!We are all very thrilled to see your positive ratings; it only confirms that you have enjoyed your overall experience that will certainly encourage other readers to stay with us. Once again, thank you for the review and we would be more than happy to welcome you back home soon! Sincerely,Ramon MakilanGeneral Manager
by A verified traveler
Posted 18 Nov 2024
Been here a few times and will continue to return. Rooms are all terrific. Staff is super amazing!
Easy access to a wonderful view. Closest mall is minute away. Sky Ranch is next door so its easy when you have the kids.
Comment from Hotel Management
19 Nov 2024 by Ramon Makilan General Manager, Hotel Management
Dear Peter,Thank you very much for the excellent feedback about your recent stay at Taal Vista Hotel!We are delighted to see your positive ratings; it only confirms that you have enjoyed your overall experience, which will encourage other readers to stay with us. Once again, thank you for the review and we would be more than happy to welcome you back home soon! Sincerely,Ramon MakilanGeneral Manager
by A verified traveler from Alabang
Posted 16 Nov 2024
The hot water wasn't working that I needed to call multiple times to have it fixed.
Comment from Hotel Management
19 Nov 2024 by Ramon Makilan General Manager, Hotel Management
Dear Henry,Thank you for bringing your concern to our attention. We apologize for any inconveniences you encountered during your stay at Taal Vista Hotel. Your feedback helps us identify areas where we can improve, and we are committed to addressing the issue you mentioned. We strive to provide exceptional service to all our guests, and we regret that we did not meet your expectations on this occasion. We appreciate your feedback and hope to have the opportunity to better serve you in the future.Sincerely yours,Ramon MakilanGeneral Manager
by A verified traveler
Posted 31 Oct 2024
The property was probably 5 star 20 years ago, but showing age now. Overly “secure” in my opinion. Guards at gate, at door and inside. Felt more like an institution than a hotel. It’s a very nice hotel but felt a little stuffy for my taste.
Comment from Hotel Management
4 Nov 2024 by Ramon Makilan General Manager, Hotel Management
Dear Mark,Thank you very much for the good feedback about your stay at Taal Vista Hotel!We are all very thrilled to see your positive ratings; it only confirms that you have enjoyed your overall experience that will certainly encourage other readers to stay with us. Once again, thank you for the review and we would be more than happy to welcome you back home soon! Sincerely,Ramon MakilanGeneral Manager
by A verified traveler
Posted 21 Oct 2024
The facility was beautiful. The staff were all so friendly and welcoming. The views were spectacular. The breakfast buffet was delicious and there were so many options. There was even a string trio playing during breakfast. The only problem we had was that we couldn’t stay longer. Will definitely be somewhere we come back to over and over
Comment from Hotel Management
23 Oct 2024 by Ramon Makilan General Manager, Hotel Management
Dear James,Thank you very much for the excellent feedback about your recent stay at Taal Vista Hotel!We are delighted to see your positive ratings; it only confirms that you have enjoyed your overall experience, which will encourage other readers to stay with us. Once again, thank you for the review and we would be more than happy to welcome you back home soon! Sincerely,Ramon MakilanGeneral Manager
by A verified traveler
Posted 29 Sep 2024
Great service!
Comment from Hotel Management
30 Sep 2024 by Ramon Makilan General Manager, Hotel Management
Dear DonnaThank you very much for the excellent feedback about your recent stay at Taal Vista Hotel!We are delighted to see your positive ratings; it only confirms that you have enjoyed your overall experience, which will encourage other readers to stay with us. Once again, thank you for the review and we would be more than happy to welcome you back home soon! Sincerely,Ramon MakilanGeneral Manager
by A verified traveler
Posted 29 Sep 2024
Upon check in I was not told how to access the internet. I later had to call the front desk. I was told how but I was not able to get the internet to work. The refrigerator in the room was not working. The drinks I brought never got cold. The gym was old and small, the aircon was barely functioning. The hotel is old, not worth the money.
Comment from Hotel Management
30 Sep 2024 by Ramon Makilan General Manager, Hotel Management
Dear Jaime,Thank you for bringing your concern to our attention. We apologize for any inconveniences you encountered during your stay at Taal Vista Hotel. Your feedback helps us identify areas where we can improve, and we are committed to addressing the issue you mentioned. We strive to provide exceptional service to all our guests, and we regret that we did not meet your expectations on this occasion. We appreciate your feedback and hope to have the opportunity to better serve you in the future.Sincerely yours,Ramon MakilanGeneral Manager
