Ratings based on 375 Verified Reviews
4.4 Room cleanliness
4.4 Service & staff
4.0 Room comfort
4.0 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 16 Nov 2024
Staying in center of this medieval Tuscan town made enjoying the ambiance both during day and evening so welcoming. We chose valet parking $30 as driving in pedestrian streets is rather unnerving Breakfast was very good and free with your reservation.
by A verified traveler
Posted 7 Nov 2024
Location was perfect for walking to restaurants and sites. Room was clean and large enough for the 3 of us. The hotel is a little dated and old but has some charm. breakfast was good, Fresh fruit, eggs etc was a bonus.
by A verified traveler
Posted 29 Oct 2024
Hotel within the walls of Siena so it is a bit of a challenge to drive to the front. Hotel provides parking for a fee. The location is excellent with shops and restaurants and they main piazza. Walkable to everything. Bring your umbrella!!!
by A verified traveler
Posted 17 Oct 2024
Excellent location, friendly staff. A/C did not worked very well, but with the windows open was perfect.
by A verified traveler
Posted 8 Oct 2024
We had what felt like a 19th century bed with springs sticking into our bodies. Dirty and torn bedside lamp and carpeting outside room. Not worth the money. We left after one night even though we’d payed for two with no chance of refund. Also shower in bathroom not separate so entire bathroom wet and impassible
by A verified traveler
Posted 4 Oct 2024
Amazing!
by A verified traveler
Posted 4 Oct 2024
I liked the helpfulness and friendliness of the desk receptionists, especially Tony and Sergio. I did not like the inconvenient key protocol, the fact that no coffee or tea was provided in the room, that the soap provided was pathetically small.
by A verified traveler
Posted 27 Sep 2024
Overall, this was an amazing stay for us. The suite was spacious, with spectacular views of the Duomo and the city. It’s perfectly located in the center, close to everything. I highly recommend it. The only suggestion I have is for the property to receive a bit of TLC to upgrade it slightly, but other than that, it was an incredible stay.
by A verified traveler
Posted 16 Sep 2024
The location in the historical Siena was great! Very friendly and helpful reception staff. The room was good except the bed was very uncomfortable for our liking. It also had no safe for valuables. Other than that, we would definitely stay there again!
by A verified traveler
Posted 12 Sep 2024
Great location close to excellent restaurants and famous buildings/sites. Friendly and helpful hotel staff. Very good continental free breakfast.
