Ratings based on 27 Verified Reviews
4.9 Room cleanliness
4.9 Service & staff
4.8 Room comfort
4.8 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 22 Mar 2024
Super nice place for an incredibly good price. The whole staff was overly nice and very pleasant and the Spa manager was very nice and personable. Very comfortorble bed and very nice room. We will be back!!! thank you
Comment from Hotel Management
23 Mar 2024 by Mealea, Hotel Management
Dear Derek Michael,Thank you for your meaningful comment. We really pleased to see that you were enjoy your stay with us. We all wish to see you again in the nearest future. Please have a safe flight back.Best regards,The Royal Family Suite team,
by A verified traveler from Vernon Hills
Posted 6 Feb 2024
Good food. Kind staff. Good facility
Comment from Hotel Management
27 Feb 2024 by mealea, Hotel Management
Thank you Jungheon for your kind feedback. If you could share your best review in public so that our future guest could see how we offer our best service to our guests would be much appreciated :)
by A verified traveler
Posted 16 Jan 2024
The pool is amazing , the room are great, people working there are friendly, I will stay here again.
Comment from Hotel Management
27 Feb 2024 by mealea, Hotel Management
Thank you Phorn for your kind feedback. If you could share your best review in public so that our future guest could see how we offer our best service to our guests would be much appreciated :)
by A verified traveler
Posted 14 Jan 2024
All staff's are nice and helpful specially front desk Soriya are perfect for all service I need for tours , taxi.
Comment from Hotel Management
27 Feb 2024 by Mealea, Hotel Management
Thank you Huynh for your kind feedback. If you could share your best review in public so that our future guest could see how we offer our best service to our guests would be much appreciated :)
by A verified traveler from Oak Harbor
Posted 27 Dec 2023
Comment from Hotel Management
6 Jan 2024 by sam, Hotel Management
Thank you for sharing feedback here.
by A verified traveler
Posted 18 Nov 2023 on Hotels
Comment from Hotel Management
20 Nov 2023 by Sam, Hotel Management
Dear Jeanine, Thank you very much for choosing to stay with us and spending your value time to share the excellent feedback here. We hope to welcoming you back again for your returning to Angkor Wat.With our love & care,Samlei HAPDigital Marketing Manager
by A verified traveler
Posted 8 Nov 2023
Amazing stay. Lovely staff. Would highly recommend
Comment from Hotel Management
9 Nov 2023 by Sam, Hotel Management
Dear Mani,We appreciated your valued time to drop us excellent review here, It is big help all people looking for place to stay when they travelling to Siem Reap, Angkor Wat.We hope to see you again for your returning.With our love & care,Samlei HAP
by A verified traveler
Posted 4 Nov 2023
It was amazing place, will be back again with group friend as they have private villa can accommodate up to 20pax
Comment from Hotel Management
8 Nov 2023 by Sam, Hotel Management
Dear Jessie,Thank you for great feedback here, we are hopefully to welcoming you back to our resort for your returning to Angkor wat.With our love & care,Samlei HAP
by A verified traveler
Excellent
Posted 5 Apr 2020 on HotelsExcellent service, we got caught up in the COVI-19 outbreak and instead of staying 5 days we had leave after 24 hours, during that time everythig was perfect
by A verified traveler
Posted 5 Mar 2020 on Hotels
Comment from Hotel Management
5 Mar 2020 by Jessie Sam, Hotel Management
Dear Alejandro,
Thank you very much for choosing our property for your accommodation during your trip to Siem Reap, Angkor Wat, Cambodia.
Once again thank you very much for your valued time to share your excellent experienced with our beautiful Resort, we hopefully to welcome you back again and waiting to welcoming your friends & your family through your recommendation.
With our love & care,
Samlei HAP
Revenues Manager
