Ratings based on 106 Verified Reviews

4.5 out of 5
85% of guests recommend
4.6 Room cleanliness
4.7 Service & staff
4.5 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
1 out of 5
by A verified traveler

Extremely bad hotel.

Posted 19 May 2023 on Hotels
We arrived at night and were not fully aware of the condition of this property until the next morning. The property is nothing like the photos. Our room was filthy. Mould on the shower curtain and stains all over the upholstery. Underneath the toilet seat was disgusting. The bed was rock hard. The swimming pool was dirty and had green mould on the tiles. The property was infested with mosquitoes. There was no restaurant or bar. We were served eggs at breakfast that were only partially cooked. We left after one night.
Comment from Hotel Management
12 Jul 2023 by The Privilege Boutique, Hotel Management
Dear Jacqueline,Thank you for choosing The Privilege Boutique and sharing your experience here.Since we strive to continue providing pleasurable hospitality stay for each of our valued guest, your given feedback is highly appreciated.We would like to take this opportunity to apologize for any inconvenience caused.Once again, thank you very much for your constructive feedback and we believe to serve you again in the near future.Warmest regards
1 out of 5
by A verified traveler

Don’t be fooled by the pictures

Posted 25 Jan 2023 on Hotels
The pool had a film over it and wasn’t pumping round so didn’t want to use it as it looked dirty…The restaurant was closed so we had to order breakfast and then we had to eat it in our room…The bar was also shut down so couldn’t get a drink…The rooms themselves looked lovely but the bed was very uncomfortable and the shower was luke warm and the plug hole was all blocked…I felt like squatters …
3 out of 5
by A verified traveler from Rome

Posted 18 Jan 2023
It might have been privilege to stay at the Privilege Boutique hotel some time ago, but is not any longer. The property feels old and in need of refurbishment (that might explain the cheaper price compared to other 4 star hotel in the area). The pool doesn't look very clean (on the surface of the water) and the pool chairs are simply dirty (I didn't see 1 person using the pool during my 4-day stay). There is no restaurant so you need to pre-order your breakfast in the evening and the staff will bring it and set it up in the small outdoor space in front of the room. There is also a karaoke next to the hotel which can be noisy in the evening. What saves this property is the staff which went out of its way to make our stay pleasant. We asked for mangoes for breakfast and they happily obliged; they also made phone calls for us to book restaurants.
4 out of 5
by A verified traveler

Posted 5 Dec 2022
Quite central, staff very attentive but breakfast options could be better. Still worth the price.
5 out of 5
by A verified traveler from London

Posted 22 Mar 2020
This hotel is absolutely amazing! Customer service to the highest standards, staff is super friendly and welcoming and happy to help. Breakfast was good although service a bit slow sometimes. The room was spacious and clean with a great balcony. The hotel is quiet, 10 min walk or a 3 minute Tuk-Tuk ride to pub street and market. Supermarket and pharmacy 1 min walk away. Beds are comfortable and the room has good sized bathroom. The pool is really nice and the bar serves really good cocktails. I would definitely recommend staying here.
5 out of 5
by A verified traveler

Posted 17 Mar 2020
Comment from Hotel Management
17 Mar 2020 by Anna, Hotel Management
Dear Sir/Madam, Thank you for your feedback. Sincerely,
5 out of 5
by A verified traveler from Canada

Posted 24 Feb 2020
Great hotel well located in quite area but close by the city center. Big modern and confortable room with balcony. Wonderful staff very kind and helpful who will go out of their way to make your stay enjoyable. I definitely recommend it and hope to go back again.
Comment from Hotel Management
24 Feb 2020 by Phally, Hotel Management
We all so happy to you have a comfortable stay and wish to come back again. Very much looking to welcome you home again. Best greeting from the Privilege Boutique Team,
5 out of 5
by A verified traveler from England

Posted 2 Feb 2020
My aunt and I stayed here for 3 days in January and would definitely recommend it. The staff were lovely and so helpful, particularly Prally and the younger girl (who I unfortunately didn’t get a name for). The hotel is in a really good location as it is only a 5 minute walk to town. The hotel has a feel of. Family run hotel and it really was amazing just how helpful n slovenly the staff were.
Comment from Hotel Management
4 Feb 2020 by Anna, Hotel Management
Dear Sir/Madam, How gratifying it is to receive your review here! We are more than happy that you’re willing to share us your endorsement of happiness to other travelers who wish to experience like what you did. We really hope you will return someday and give us the opportunity to serve you again. Sincerely,
5 out of 5
by A verified traveler from Victoria BC

Posted 1 Feb 2020
Staff fantastic, could not help you enough. Location good, easy walking distance to market and pub street . Room spacious and clean. Bed and pillows comfortable and cozy after a long day. Pool large, nice chairs and umbrellas. Pool towels provided.
Comment from Hotel Management
5 Feb 2020 by Anna, Hotel Management
Dear R&B, Thank you for taking the time to review us with your compliment here. We are delighted to hear that you enjoyed our facilities and services provided by our staff during your stay. We do hope there will be some time you would come back and give us the opportunity to serve you again upon your returning visit in the future. Sincerely,
5 out of 5
by A verified traveler

A budget friendly jewel in Siem Riep

Posted 30 Nov 2019 on Hotels
They are wonderful! The service is impeccable and you will be well treated by everyone. Of course, it is not a 5-star hotel so you may see the rooms are not perfect, however, the staff service quality surpasses these little details, I would definitely stay there
Comment from Hotel Management
1 Dec 2019 by Phally, Hotel Management
Dear Marvin, Thank you so much for your review sharing with us to other travelers here. We are happy to read your kind words which are definitely making our day. Thank you for choosing us, trusting us, and giving us this opportunity to fulfill your happiness and satisfaction. We would not wait to welcoming you back in the near future. Sincerely,
Back to Hotel Details Showing Reviews 1 - 10 of 106 Next