The Embassy Angkor Resort & Spa (Siem Reap) Hotel Review

5 out of 5

Posted 10 Mar 2024

The grounds of this resort are very beautiful and well maintained. It added to the charm of the property very much. The room was so comfortable. We stayed in the villa with private pool - highly recommend! The staff are all friendly and very willing to help. We especially appreciated Molika and Ngoun in the restaurant.

3 out of 5

Very disappointed.

Posted 18 Jan 2024 on Hotels

Customer service in front desk was very unprofessional. Ask tips on face. I am wondering this is 5 star hotel? Food is very lower quality to. Hotel building need more arrangement.

Comment from Hotel Management

19 Jan 2024 by SK, Hotel Management

Dear Mee, Thank you very much for your feedback, I am sorry to read that our customer service in front desk was very unprofessional, Most of our front team are professional of customer care service because many guest are satisfied as found in ex-review also we did training as 5 star standard. Pertaining to food will check quality, however most our guests are satisfied. And regarding to building it is our resort style most of tourists like it, However thanks for your feedback and we take action to improve our service, food accordingly. Best Regards.. Key

5 out of 5

Posted 8 Jan 2024 on Hotels

Great place to stay in Siem Reap, heritage style with large rooms and private pool rooms available too. Free tuk-tuk service into the Old French Quarter/Pub St area which was very handy. Beautiful grounds.

Comment from Hotel Management

19 Jan 2024 by SK, Hotel Management

Dear Adrian,Warm Greetings from The Embassy Angkor Resort & Spa, Siem Reap, Cambodia-Kingdom of Wonder. It was our greatest honor and valued occasion to accommodate you here at the hotel during your trip to Siem Reap, Angkor Wat. Thank you very much for taking the time to generously review The Embassy Angkor Resort & Spa. I am absolutely thrilled to read of what an enjoyable and memorable stay you had with us. It was a great pleasure to have you staying here and I hope this won’t be your last visit. It is of enormous value to us to receive these reviews, and always lovely to read of how people feel when they stay here. Thank you for choosing to stay with us. I very much look forward to welcoming you back on a future occasion, and hope you shall regard The Embassy Angkor Resort & Spa as your Siem Reap home. Best Regards .. Key

5 out of 5

Posted 2 Jan 2024

Comment from Hotel Management

8 Jan 2024 by Key, Hotel Management

Dear Chheavchea, Thank you very much for your valuable time to review our resort. We look forward to have chance to host you again soon. Best Regards .. Key

5 out of 5

Posted 29 Dec 2023 on Hotels

Comment from Hotel Management

18 Feb 2024 by SK, Hotel Management

Dear Mariana,Warmest greetings from The Embassy Angkor Resort & Spa, a home away from home. It was our great honor and valued occasion to host you her at The Embassy Angkor Resort & Spa during your trip to Siem Reap. Thank you for sharing your excellent review with 10 of 10. We greatly appreciate your recommendation and we all look forward to extending a warm welcome back again. Best Regards Key

5 out of 5

Posted 11 Dec 2023 on Hotels

Amazing place with amazing staff!

Comment from Hotel Management

19 Jan 2024 by SK, Hotel Management

Dear Luong, Greetings from The Embassy Angkor Resort & Spa, Cambodia-Kingdom of Wonder. Thank you for taking the time to write this wonderful review of your recent stay at The Embassy Angkor Resort & Spa. I’m particularly pleased that you found our service to be impeccable, I will be sure to share this brilliant feedback with the whole of the team. My team and I hope that you do return to The Embassy Angkor Resort & Spa in the not-too-distant future.. Best Regards Key

5 out of 5

A little paradise for a super price!

Posted 5 Dec 2023 on Hotels

A super stay at the Embassy for one-night, which we wish had been longer! The resort is beautifully landscaped and decorated from the relaxing pool area, the clean rooms and the gardens. From the very beginning, the place felt welcoming and luxurious. The eateries were both excellent with super service and fantastic food. The free ‘high tea’ offering was an added bonus and we didn’t know we would get this. We made the most of the spa while there and my partner and I both enjoyed a treatment for less than $50 for both of us. We would recommend. The room was amazing and the bathroom in our upgraded Deluxe room was HUGE! The bathtub was lovely and the ‘outdoor’ conservatory shower was amazing. My only tip would be to make sure you bring insect repellant as there are a lot of mosquitoes. The staff were incredible and very helpful. Lucky was a superstar when we arrived and helped us organise our spa experience and our airport transfer. The hotel have a free tuktuk shuttle service into Siem Reap centre, which was very useful and appreciated. Overall, one of our favourite places on our tour of SE Asia and for a brilliant price.

Comment from Hotel Management

1 Jan 2024 by SK, Hotel Management

Dear James,Warm Greetings from The Embassy Angkor Resort & Spa, Siem Reap, Cambodia-Kingdom of Wonder. It was our greatest honor and valued occasion to accommodate you here at the hotel during your trip to Siem Reap, Angkor Wat. Thank you very much for taking the time to generously review The Embassy Angkor Resort & Spa. I am absolutely thrilled to read of what an enjoyable and memorable stay you had with us and I am delighted to hear you found our service was excellence and our staff outstanding. It was a great pleasure to have you staying here and I hope this won’t be your last visit. It is of enormous value to us to receive these reviews, and always lovely to read of how people feel when they stay here. Thank you for choosing to stay with us. I very much look forward to welcoming you back on a future occasion, and hope you shall regard The Embassy Angkor Resort & Spa as your Siem Reap home. Best Regards. Soung Key

5 out of 5

Posted 25 Nov 2023

Great atmosphere, privacy and friendly staffs.

Comment from Hotel Management

1 Dec 2023 by Tevy, Hotel Management

Thank you for your time sharing the feedback about your experiences at our property, and we much appreciate it. The Embassy Angkor Team

5 out of 5

This traveler left a rating score only Posted 23 Nov 2023

5 out of 5

Spacious resort

Posted 5 May 2023 on Hotels

It’s a fair way from the centre of town but the provide free tuk tuks to take you into the centre and sometimes to get you back. Passapp works very well if you need a tuk tuk. The pool area is great and the pool bar happy hour was a real treat. Breakfast was cooked to order. All staff were happy and polite. The private pool suites are massive but we found ourselves spending time by the main pool. Wifi was ok. Definitely worth considering.