Ratings based on 446 Verified Reviews
4.3 Room cleanliness
4.4 Service & staff
4.1 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 22 Jul 2024
This hotel and location are fantastic. The staff and service and excellent. The breakfast buffet and dinner are delicious with variety. The swimming pool is environmentally friendly surrounded by nature. The hotel and pool are hygienic clean.
Highly recommend.
by A verified traveler
Posted 23 Jun 2024
Location, location, location! This hotel is literally steps from the old market. It is such a convenient place to stay giving you access to the market, dining, and everything else in the old market and Pub Street.
It’s nothing fancy, but it is clean and adequate in every way. I would highly recommend staying here because of the convenience factor
Enjoy Angkor Wat, it’s incredible!
by A verified traveler
Posted 30 Apr 2024
Good food, great room and service, gym is good enough for a hotel gym :)
by A verified traveler
Posted 21 Feb 2024
One problem: they lost our reservation so registration was slowed. But they upgraded us and kept the restaurant open late so all was good in the long run
Comment from Hotel Management
26 Feb 2024 by Steung Seim Reap Hotel , Hotel Management
Dear Mr. Joan,Warmest Greetings!First of all, We are pleased to apologize for this technical error about reservation receiving and now the problem is fixed.By the way, It really appreciated for sharing us your concern. And we hope you have application stay with us. Have a nice day!Best regards,Steung Siem Reap Hotel
by A verified traveler
Posted 30 Jan 2024
Wouldn’t eat in the restaurant again. No drinks or appetizer after 45 minutes and the cook thinks a French onion soup is a creamed soup but the front and cleaning staff, the cleanliness, the pool, etc… we’re all excellent. Beds are hard but overall good value with excellent location
Comment from Hotel Management
11 Feb 2024 by Steung Seim Reap Hotel , Hotel Management
Dear Alan,Warmest Greetings ! First of all, we would like to say thank you for your sharing feedback and related to your concern with French Onion soup i already forwarded to our Kitchen for their improvement and really apologize for this. We definitely will improve for next and appreciated for all rating about us. Thank you Best regards,Steung Siem Reap Hotel
by A verified traveler
Posted 22 Nov 2023
Excellent service room etc. Mattress a bit hard for my wife and slightly annoying that both bedside lights are controlled from just one side. Had a great stay and staff really helpful and friendly
Comment from Hotel Management
29 Jan 2024 by Steung Seim Reap Hotel , Hotel Management
Dear John,Warmest Greetings !Thank you for your sharing feedback and all the concern about beds a bit hard, it has brought up to our management attention and new replacement already done. Hope it would not concern about bed anymore. Thank you for chosen to stay with us. Thank you Best regards,Steung Siem Reap Hotel
by A verified traveler from Glendale
Posted 12 Sep 2023
Quiet
Comment from Hotel Management
29 Jan 2024 by Steung Siem Reap Hotel , Hotel Management
Thank for rating us.
by A verified traveler from Canberra
Posted 9 Aug 2023 on Wotif
A great hotel right in the heart of the entertainment district. A very short walk to the markets, Pub Street and the river. A really good free buffet breakfast every morning. Have stayed there twice now and would recommend it to anyone who wants a quality hotel at a very reasonable price.
by A verified traveler
Posted 8 Jun 2023 on Hotels
Comment from Hotel Management
16 Jul 2023 by Steung Siem Reap Hotel , Hotel Management
Appreciated for your review. Thank you
by A verified traveler from neve yarak
Posted 4 Apr 2023
Tnx
Comment from Hotel Management
29 Jan 2024 by Steung Seim Reap Hotel , Hotel Management
Great to hear from you during your stay with us.
