Ratings based on 134 Verified Reviews

4.2 out of 5
85% of guests recommend
4.3 Room cleanliness
4.3 Service & staff
4.0 Room comfort
4.0 Hotel condition
Expedia Verified Reviews
4 out of 5
by A verified traveler

This traveler left a rating score only Posted 2 Jan 2025
4 out of 5
by A verified traveler

Posted 21 Nov 2024
The property and room were great. I would give 5 stars but all of the booking options say say airport pickup included, but when I contacted them to arrange pickup, I was told they no longer do airport transfers
5 out of 5
by A verified traveler

Posted 19 Jul 2024
Incredible location next to the Old Market and two blocks from Pub Street. Tucked away amongst cool alleyways. Staff were extremely friendly and helpful where needed, spoke good English also. Only things to consider are the stairs to climb (no lift) and the firm mattress.
5 out of 5
by A verified traveler from Dawesville

Posted 6 Apr 2024
Very affordable place in the center of the twin . Very helpful and courteous staff . Eager to help and arrange anything required. At this time nearby noisy construction during day . Since close to the main entertainment area for a bit noisy till about 12 midnight . But rooms seem to be surprisingly quite soundproof . No elevators so had to climb a couple of flight of stairs but staff helps with the luggage .
4 out of 5
by A verified traveler

This traveler left a rating score only Posted 10 Mar 2024 on Hotels
2 out of 5
by A verified traveler

Room With Ants and served ants bread!

Posted 4 Dec 2019 on Hotels
Staffs in hotel were very kind and nice. The lication is walkable and located very convenient area and shopping area. However, room is very dated with old bedding and bathroom's condition is very bad. There were a lot of ants in bathroom and dirty water spots in the ceiling. We asked removing ants or changing our room to some of hotel staffs, but there was nothing changes. We just stayed at the same room with ANTS!. AND there was another issue with ants. We had ants baguette bread with our meal in the morning at The restaurant which serves the hotel breakfast. Inside of bread there were hundreds of dead ants. It was horrible. And nobody say sorry, but they just changed to new bread. The tablecloth also never changed or cleaned. I spoiled some coffe on the tablecloth and the next day we sit at the same table and the spot was in the same place and the next day had same dirty spots.
5 out of 5
by A verified traveler

Posted 16 Sep 2019 on Orbitz
Great place to stay in Siem Reap! Friendly staff very helpful, good rooms, good food.
Comment from Hotel Management
18 Sep 2019 by Vichhai(Mr.), Hotel Management
Thank you for taking time to reviews our property with the very detailed description. We all are very happy to know that you love our property and service and also you like Our staff. On behalf of managements team, We hope god will blessing you every time. We will keep on going. Neth Socheata Hotel team.
4 out of 5
by A verified traveler from Toronto, Canada

Posted 24 May 2019
Staff is very helpful and courteous from checking in to checking out. Special mention to Vertica (sorry if spelling is wrong) who always smile. Rooms are very clean with very cool ac. Location is near to pub street, old market, night market. Our only problem is there are no elevator and our room is at the 5th floor. Overall great hotel for a very cheap price.
Comment from Hotel Management
28 May 2019 by Vichhai(Mr.), Hotel Management
Thank you so much for taking time to reviews our property with the very detailed description. We all are very happy to know that you love our property and service. Thank you so much, we do happy to know that you like our hotel and staff. We will keep on going. Neth Socheata Hotel team.
5 out of 5
by A verified traveler from USA

Posted 24 Mar 2019
Nice place 😉 well located, clean, safe and had everything as offered
Comment from Hotel Management
8 Apr 2019 by Thana (Mr.), Hotel Management
Oh wow, Thank you so much for taking time to reviews our property with the very detailed description. We all are very happy to know that you love our property and service. Thank you so much, we do happy to know that you like our hotel and staff. We will keep on going. Neth Socheata Hotel team.
1 out of 5
by A verified traveler

over booking

Posted 8 Feb 2019 on Hotels
over booking move to terrible and cheap viva hotel... Refund plz
Comment from Hotel Management
3 Mar 2019 by Vathana, Hotel Management
Dear values customer Please apologize for us, because we mistake something on hotel system Thank you Best Regards: Team Managernent
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