Ratings based on 81 Verified Reviews
4.9 Room cleanliness
5.0 Service & staff
5.0 Room comfort
4.9 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 18 Nov 2024
Very good facilities rooms swimming pool
Comment from Hotel Management
18 Nov 2024 by Sam, Hotel Management
Dear A.T,Greetings from Memoire Palace Resort & Spa!Thank you for choosing to stay with us and sharing your great feedback here, we are appreciated your valued time spend to recommend our resort, Everyone will definitely confidence to choose our resort to stay when they are planning Siem Reap Angkor Cambodia.We hopefully to welcome you back for your returning.With our love & care,Samlei HAPEcommerce Manager
by A verified traveler from Surrey
Posted 10 Oct 2024
Comment from Hotel Management
11 Oct 2024 by Sam, Hotel Management
Dear Airene Aguilar,Greetings from Memoire Palace Resort & Spa!Thank you very much for choosing to stay with us and sharing your great feedback here, We hope to welcoming you back again to experience with us for your returning to Angkor Wat, Siem Reap, Cambodia.With our love & care,Samlei HAPEcommerce Manager
by A verified traveler from Singapore
Posted 25 Sep 2024
The hotel staff are extremely helpful and friendly. They went above and beyond to arrange early breakfast delivered for room service upon request, so that we can leave for airport early. Very good quality spa too.
The facilities including swimming pool felt a bit dated and considerable amount of frogs on the grounds. Some small insects also came through gaps of windows but that sometimes cannot be helped in a tropical country.
Overall, a very good stay and highly recommended!
Comment from Hotel Management
26 Sep 2024 by Sam, Hotel Management
Dear Shih Chung,Greetings from Memoire Palace Resort & Spa!Thank you very much for choosing to stay with us and sharing your experience here, all your concerns the team are on schedule to improve to be better.We hopefully to welcoming you back again for your returning to Angkor Wat, Siem Reap, Cambodia.With our love & care,Samlei HAPEcommerce Manager
by A verified traveler
Posted 2 Aug 2024
Comment from Hotel Management
6 Aug 2024 by Sam, Hotel Management
Dear Kaylee,Greetings from Memoire Palace Resort & Spa!Thank you very much for choosing to stay with us and rate us excellent here, we hope to welcoming you back again to experience with us for your returning to Angkor Wat.With our love & care,Samlei HAPEcommerce Manager
by A verified traveler
Posted 26 Jul 2024
Comment from Hotel Management
19 Aug 2024 by Sam, Hotel Management
Dear Vijai,Greetings from Memoire Palace Resort & Spa!Thank you very much for choosing to stay with us and sharing your feedback here, we hopefully to welcoming you again for your returning to Angkor Wat, Siem Reap, Cambodia.With our love & care,Samlei HAPEcommerce Manager
by A verified traveler from Honolulu
Posted 28 Jun 2024
We loved being at Memoire Palace Hotel. The food was amazing. Every meal was such a treat. The staff was very professional and nice. We enjoyed a room upgrade which made out 4 night stay so enjoyable. Our massages were also very good. We can’t wait to go back.
Comment from Hotel Management
29 Jun 2024 by Sam, Hotel Management
Dear Randall,Greetings from Memoire Palace Resort & Spa!Thank you very much for your valued time to drop us the excellent review here, This great evidence would help a lot to everyone around the world who looking for resort to stay in Siem Reap, Memoire Palace Resort & Spa is the best place to relax.With our love & care,Samlei HAPEcommerce Manager
by A verified traveler
Posted 16 Jun 2024
We booked a Superior Pool Suite which upon checkin we were upgraded to the Grand Pool Suite. The rooms were large, nicely decorated and overlooked the pool. Infact you could walk into the pool from the building.
The staff were very helpful and friendly and went over and above thier call of duty. The kitchens had closed by the time we arrived, so we hadn't eaten anything. The staff very kindly had sandwiches made for us.
When we did the sunrise Angkor Wat tour, we even had a take away breakfast at 4.30am waiting for us.
The only small suggestion I would make is include more vegetarian / vegan food selections in the breakfast and on the menu.
Comment from Hotel Management
17 Jun 2024 by Sam, Hotel Management
Dear Sonal, Greetings from Memoire Palace Resort & Spa!Thank you for your valued time to sharing your great feedback here about the services and helpful team.We have well noted the vegetarian or vegan food additional on the menu or breakfast, we are happy to arrange for the resident as per their requested.We hopefully to welcoming you back again to experience with us again for your returning to Angkor Wat. With our love & care,Samlei HAPEcommerce Manager
by A verified traveler
Wonderful place to stay
Posted 5 Jun 2024 on HotelsLives up to its name, amazing hotel with large wonderful genuinely luxurious, clean well maintained rooms.
Nice restaurant with a good selection of meals and fantastic service.
The resort style pool in the middle of the hotel is a delight even on the hottest of days.
Staff are warm and welcoming and happy to help when needed. The hotel is a short ride from the city centre, and while we are all here for the temples, it is an oasis in its own right just to relax and getaway form everyday life aided by the Spa offering any type of massage you may require.
Comment from Hotel Management
5 Jun 2024 by Sam, Hotel Management
Dear Tom, Greeting from Memoire Palace Resort & Spa!Thank you very much for choosing to stay with us and spending your valued time to share your great feedback during your stay with us. We appreciated your kindness.We hope to welcoming you back again to stay with us for your returning to Angkor wat. With our love and care,E-commerce Manager
by A verified traveler
Posted 24 May 2024
Really enjoyed the property, great spa, rooms, services, food and pool. I didn’t receive any extra benefits from my VIP status. My sisters booked a room at the hotel and her room got upgraded without VIP status.
Comment from Hotel Management
29 May 2024 by Sam, Hotel Management
Dear Candance,Thank you for choosing Memoire Palace Resort & Spa for your accommodation during your trip to Siem Reap Cambodia.Once again, The VIPs status we have upgraded room for you, free massage as well team have offer dinner and late check out till 17:00 for free of charge.In fact, your room have been upgraded and the reason that we put your sister the same room to yours because you are travelling as family and would like to put both rooms close to each other.Once again, thanks for your valued time to drop us the excellent review here.With our love & care,Samlei HAPEcommerce Manager
by A verified traveler from Waxhaw
Posted 21 Apr 2024
Everything was impeccable. The staff were friendly, the room was clean and comfortable, the spa and pool were amazing, and the restaurant breakfast was maybe the best we've had in Southeast Asia (and we have lived in Southesst Asia for years).
Comment from Hotel Management
23 Apr 2024 by Sam, Hotel Management
Dear Mark,Thank you very much for excellent feedback about our resort, remarkable for breakfast is one of the best in the market who running 5 star resort because not just customer reviews, Our Cambodian chef and team are trying to created not to make people feeling same thing even you stay up to a week.We hopefully to welcoming you back.With our love & care,Samlei HAPEcommerce Manager
