Ratings based on 23 Verified Reviews
5.0 Room cleanliness
5.0 Service & staff
4.9 Room comfort
4.9 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 27 Jul 2023
This is an exceptional property with absolutely beautiful and quiet grounds, a gorgeous swimming pool, and the friendliest and most hospitable staff that you will find. There are relatively few guests unlike the big chain properties, so you will get individualized attention. They arranged some events like the Apsara dance show and Jeep tour of mountain and waterfall area. These were great. Much nicer to stay here than big chain properties.
Comment from Hotel Management
11 Aug 2023 by Maison polanka , Hotel Management
Thank you for your feedback! We're glad you enjoyed our beautiful grounds, friendly staff, and unique events like the Apsara dance show and Jeep tour. We look forward to your next stay with us.
by A verified traveler
Posted 7 Apr 2023
We had a really wonderful stay here. A genuine oasis away from the hustle and bustle of Siem Reap, yet still possible to get to walk (or 3 minute tuk-tuk if you don’t fancy the heat!) to local restaurants etc. staff excellent (very friendly, nothing is too much trouble, but also unobtrusive). And the food at the restaurant is first class.
Comment from Hotel Management
8 Apr 2023 by Maison polanka , Hotel Management
Dear David,Thank you so much for taking the time to share your feedback with us. We are thrilled to hear that you had a wonderful stay and that you found our property to be an oasis away from the hustle and bustle of Siem Reap.It's great to hear that our staff went above and beyond to make your stay enjoyable and that you enjoyed the food at our restaurant.We are a pleasure to have your family here and look forward to welcoming you back in the near future.
by A verified traveler from Beaumont
Posted 6 Apr 2023
by A verified traveler
Posted 16 Jan 2023
Amazing place! Such a beautiful experience. Thank you so much
Comment from Hotel Management
16 Mar 2023 by Maison Polanka, Hotel Management
Dear Ross,Thank you so much for taking the time to write such a wonderful review of Maison Polanka! We are delighted to hear that you had an amazing stay and that you enjoyed the beautiful experience we offer. We hope to welcome you back soon!Warm regards from Maison Polanka!
by A verified traveler
Posted 21 Nov 2022 on Travelocity
Absolutely amazing property and staff. A tranquil oasis in Siem Reap where you feel (and sometimes are) like the only people there. They went out of their way to make our kids (10 and 12) feel at home, arranged a child friendly guide and transport for two days of temple tours, and set up an amazing elephant encounter near the Kulen mountains. The house that we stayed in felt luxurious and had every amenity we could want and was perfect for our family of four. They set up a bike with basket, lock and water bottle so I could tour the city on my own. All in all one of the most amazing places I’ve stayed.
Comment from Hotel Management
8 Dec 2022 by MP team, Hotel Management
Thank you Duncan! We are so happy that you felt home in the Garden Cottage and hope to welcome your friends!Sopharin, Nathalie and team
by A verified traveler
Posted 12 Feb 2020 on Hotels
by A verified traveler
Posted 5 Jun 2019
Serene atmosphere, superb service! Thoroughly enjoyed my stay
Comment from Hotel Management
7 Jun 2019 by Ida, Hotel Management
It was our great pleasure to host you. Hope to welcome you again soon.
Best wishes.
by A verified traveler
Posted 26 Nov 2018 on Hotels
The hotel was amazing, in every details.
The Manager Richard disk everything to make sure we had a superb experience.
by A verified traveler from New Jersey, USA
Posted 22 Nov 2018
WOW!! If you are in Siem Reap, you must stay at Maison Polonka. What a unique experience!! The rooms are amazing including elegantly appointed traditional Cambodian houses. The staff was phenomenal. We were cared for and attended to at every turn. We were greeted with cold towels, cold water and/or hot tea upon each return to the hotel. The rooms included wonderful bath products and an in-room tea set with a wide range of teas and beautiful pottery tea cups. The hotel staff arranged for all our transportation and touring. Each tour and tour guide they booked was unquestionably among the best. The spa and massage services were fantastic. The hotel restaurant had breakfast, lunch, tea and dinner available. We strayed once to a local restaurant and then vowed only to eat at the hotel. The menu (which included local dishes) was extensive and each dish was carefully and expertly prepared. The property, complete with calming swimming pool, and its many palm trees are also exquisitely beautiful and meticulously cared for. In short, this wonderful and welcoming place was so amazing that we truly did not want to leave. Our compromise: we will return!!
Recommended
for Personal Eventby A verified traveler
Top notch hotel
Posted 11 Mar 2018 on HotelsAmazing place! Room was beautifully furnished, well appointed, clean and staff was super accomodating! Felt like a princess.
Comment from Hotel Management
13 Apr 2018 by Axis, Hotel Management
Thank you very much for giving us a good review, which is truly appreciated. We hope you all had a great time. We wish to see you soon, and maybe bring some of your other family members and friends. It's our pleasure to welcome you back anytime! Have a nice day! Cheers <3
