Ratings based on 195 Verified Reviews
5.0 Room cleanliness
5.0 Service & staff
5.0 Room comfort
4.9 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 15 Aug 2024
Best place to stay in Siem Reap and I would highly recommend. This beautiful property had the best service I have ever come across. Perfectly clean and large modern rooms. The gardens and pool areas are stunning. Everything is included - mini bar, tuk tuk service, laundry and daily massages. We were greeted on our return every day with cold towels and drinks. Every single staff member goes out of their way to make you feel welcome and nothing is too much trouble for them.
Comment from Hotel Management
15 Aug 2024 by Daneth, Hotel Management
Dear Christie, Thank you so much for your wonderful review and for recommending our hotel! We are thrilled to hear that you enjoyed your stay with us and appreciated our services and amenities.Our team takes great pride in providing exceptional service and ensuring that our guests feel welcome and comfortable. Your kind words about our staff mean a lot to us. We strive to go above and beyond for our guests, and it’s rewarding to hear that our efforts made your stay memorable.We hope to welcome you back to our hotel in the future!Warm regards,Daneth
by A verified traveler
Posted 3 Jun 2024
Best service i have ever received at any hotel. Exceptional
Comment from Hotel Management
13 Jun 2024 by Jaya Team, Hotel Management
Thanks for staying with us. We appreciate your feedback!
by A verified traveler
Posted 21 Apr 2024
One of the best places I have ever stayed - I had high expectations due to previous reviews - they exceeded them on every level - already trying to figure out when I can return
Comment from Hotel Management
22 Apr 2024 by Jaya House River Park team, Hotel Management
Thank you so much for taking the time to write such a wonderful review! We really appreciate your kind words and look forward to welcoming you back to Jaya House River Park in the future!
by A verified traveler
Posted 21 Apr 2024
Comment from Hotel Management
22 Apr 2024 by Jaya House River Park team, Hotel Management
Thank you so much for review.We look forward to welcoming you back to Jaya House River Park in the future!
by A verified traveler
Posted 13 Apr 2024
I have never had better service than I had at Jaya House during my stay. On top of that the property was immaculate and everything was of the highest quality and comfort.
Comment from Hotel Management
15 Apr 2024 by Jaya Team, Hotel Management
Thanks for staying with us. We appreciate your feedback!
by A verified traveler
Posted 10 Apr 2024
We had an exceptional stay at Jaya House. The staff were friendly, attentive, and professional. The hotel may be a bit pricier than other hotels, but the experience more than makes up for it! They picked us up from the airport with a cool towel and fresh fruit. They offered a complementary massage each day of our stay. They are doing their part to protect the environment, giving us reusable water bottles for our stay and planting trees in the community. They provided a free tuk tuk into the city center (a short ride) and picked us up when we wanted to come home. The space was pristine, the pool was lovely, and we enjoyed the spa and rooftop cafe - complete with a singer on the weekends!
Comment from Hotel Management
22 Apr 2024 by Jaya House River Park team, Hotel Management
Thank you so much for taking the time to write such a wonderful review! We really appreciate your kind words and look forward to welcoming you back to Jaya House River Park in the future!
by A verified traveler
Better than I ever imagined
Posted 6 Apr 2024 on HotelsEverything about this hotel was amazing. The ever helpful staff, the thoughtful take away breakfast for the early trip to the airport, the unlimited laundry, tuk tuk service and fantastic food. Loved the ice cold water brought automatically whenever sitting around the pool. Could not recommend this hotel highly enough
Comment from Hotel Management
22 Apr 2024 by Jaya House River Park team, Hotel Management
Thank you so much for taking the time to write such a wonderful review! We really appreciate your kind words and look forward to welcoming you back to Jaya House River Park in the future!
by A verified traveler
Posted 26 Mar 2024
An incredible place to stay in Siem Reap to explore the temples and enjoy the town. The staff were extremely helpful and accommodating. The pools and grounds are immaculate.
Comment from Hotel Management
22 Apr 2024 by Jaya House River Park team, Hotel Management
Thank you so much for taking the time to write such a wonderful review! We really appreciate your kind words and look forward to welcoming you back to Jaya House River Park in the future!
by A verified traveler
Posted 12 Mar 2024
The Jaya House hotel is such a peaceful Zen like hotel. The grounds are beautiful and well kept and there are such interesting pieces of art in every nook & cranny. I also loved that the hotel is very into the environment and treats their staff like family. Wonderful place to stay.
Comment from Hotel Management
22 Apr 2024 by Jaya House River Park team, Hotel Management
Thank you so much for taking the time to write such a wonderful review! We truly value your feedback and look forward to welcoming you back to Jaya House River Park in the future!
by A verified traveler
Posted 11 Mar 2024
Comment from Hotel Management
22 Apr 2024 by Jaya House River Park team, Hotel Management
Thank you so much for your review. We look forward to welcoming you back to Jaya House River Park in the future!
