Ratings based on 77 Verified Reviews

3.9 out of 5
72% of guests recommend
3.7 Room cleanliness
4.2 Service & staff
3.7 Room comfort
3.5 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Everyone
by A verified traveler from richmond

Posted 24 Feb 2018
OK hotel - off beaten path. might be changing name to villa secret garden.
5 out of 5
by Joanne

Posted 4 Jan 2018 on Hotels
We stayed at the Secret Garden for 2 weeks. The hotel was lovely and the staff fantastic. Rooms were very spacious but the beds a little hard. It was a great location only a 15 min walk to pub street and the markets. 5 mind from the circus.
Comment from Hotel Management
7 Jan 2018 by Sun Same , Hotel Management
Thanks for staying with us. We appreciate your comments.
5 out of 5
by sudha

Wonderful surprise

Posted 21 Dec 2017 on Hotels
Very pleasnt surroundings Very comfortable. Excellent service and staff
Comment from Hotel Management
4 Jan 2018 by Sun Seng, Hotel Management
Thanks for your comments.
1 out of 5
by A verified traveler from philippines

Posted 24 Oct 2017
Very bad experience because when I arrived at the hotel, I was informed by the guard that the hotel had closed operation more than a month ago. I was compelled to look for another hotel. Since I have prepaid the hotel thru expedia, i demand that i refunded the amount I paid.
Comment from Hotel Management
10 Nov 2017 by Seng, Hotel Management
Hi Elmar, Thanks for staying with us and we are appreciated your comments. We will try our best to fix the issue. To be honest, we had sent you about our moved location address and offer our free transport but we never get your response. Our New Location just 5minutes away from the old Location. Anyway, sorry for the misunderstanding in communication. Hope you understand. If you have further information you can best communicate with me. Best Regards Sun Seng (Management)
4 out of 5
by A verified traveler

A nice budget option

Posted 16 Jul 2017 on Hotels
A nice family-run place. The owner can arrange tours for a reasonable price. A garden with hammocks was a plus.
2 out of 5
by A verified traveler

Posted 15 Jul 2017 on Orbitz
100€ went missing from our room. Breakfast was always late. Not enough light in the room. Stayed there 4 nights and they only cleaned the room once. Would not recommend it, there are much better hotels in Siem Reap.
4 out of 5
Recommended
for Everyone
by A verified traveler

Good hotel but it was dark. Repairs needed.

Posted 14 Jul 2017
Good hotel overall. The room I was in was dark and a light I wanted repaired was not repaired even though I had pointed it out not working. Nice garden and the people are awesome. If your looking for a good cheap safe place this is it. The shower is a bit close to the toilet but this could be seen as cleaning in motion. Yes it is close enough to walk to main centre but Cambodia is not really designed for city walks
4 out of 5
Recommended
for Everyone
by A verified traveler from Australia

Budget hotel in quiet location

Posted 12 Jul 2017
Friendly staff who were very helpful. Airport pick up was wonderful, although confirmation off this was difficult
5 out of 5
Recommended
for Everyone
by A verified traveler

Amazing for the price

Posted 8 Jul 2017
Pros: Amazing for the price
Very spacious and comfortable room for the price. Hotel also provided basic amenities such as toiletries, towels and water, which was a pleasant surprise.
4 out of 5
by sin

Posted 22 Jun 2017 on Hotels
i'm satisfied with my stay for the rate and services
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