Ratings based on 985 Verified Reviews
4.4 Room cleanliness
4.5 Service & staff
4.1 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
by A verified traveler from Magrath
Posted 25 Nov 2024
Hotel was great. Staff were helpful, kind and considerate.
Comment from Hotel Management
25 Nov 2024 by Management, Hotel Management
Thank you for your glowing review! We're thrilled to hear you had a great experience and that our staff's helpfulness and kindness stood out to you. Your kind words mean a lot to us, and we look forward to welcoming you back for another wonderful stay!
by A verified traveler
Posted 22 Nov 2024
I like that its close to the airport and ferry terminal. very convenient area.
Comment from Hotel Management
25 Nov 2024 by Management, Hotel Management
Thank you for your positive feedback! We're glad you found our location near the airport and ferry terminal convenient. If there’s anything we could do to make your experience even better, please let us know. We look forward to welcoming you back in the future!
by A verified traveler
Posted 22 Nov 2024
Comment from Hotel Management
25 Nov 2024 by Management, Hotel Management
Thank you for sharing your feedback. We notice your score of 3/5 and would love to learn more about how we can improve your experience. If there’s anything specific you feel we could do better, please let us know. Your input is invaluable to us, and we hope to have the opportunity to welcome you back and provide a more enjoyable stay.
by A verified traveler
Posted 22 Nov 2024
They had a full breakfast available. Nice clean room.
Comment from Hotel Management
25 Nov 2024 by Management, Hotel Management
Thank you for your wonderful feedback! We're delighted you enjoyed our full breakfast and found your room to be clean and comfortable. We strive to provide a great experience for our guests and hope to welcome you back for another fantastic stay soon!
by A verified traveler
Posted 21 Nov 2024
I love that the shuttle took us right to the airport. Driver was a very nice man.
Comment from Hotel Management
25 Nov 2024 by Management, Hotel Management
Thank you for your kind review! We're thrilled to hear that our complimentary shuttle service made your trip to the airport convenient and that you had a great experience with our driver. Your positive feedback means a lot to us, and we hope to welcome you back soon for another seamless and pleasant stay! Safe travels!
by A verified traveler
Posted 15 Nov 2024
Comment from Hotel Management
21 Nov 2024 by Management, Hotel Management
Thank you for the perfect score! We're thrilled you had an excellent stay and look forward to welcoming you back soon!
by A verified traveler
Posted 12 Nov 2024
Comment from Hotel Management
21 Nov 2024 by Management, Hotel Management
Thank you for the perfect score! We're thrilled you had an excellent stay and look forward to welcoming you back soon!
by A verified traveler
Posted 10 Nov 2024
Lousy bed. Replacement long overdue.
Comment from Hotel Management
21 Nov 2024 by Management, Hotel Management
Thank you for your feedback. We’re sorry to hear that the bed didn’t meet your expectations. Could you let us know more about what was uncomfortable? We regularly replace all our beds to ensure a high level of comfort for our guests, so your input is important to us. We hope to have the opportunity to provide a better experience in the future.
by A verified traveler
Posted 10 Nov 2024
No complaints!
Comment from Hotel Management
21 Nov 2024 by Management, Hotel Management
Thank you for the perfect rating! We're thrilled to hear you had a great stay with no complaints. We look forward to welcoming you back soon!
by A verified traveler
Posted 10 Nov 2024
We were there for a short stay. Property is dated but very clean. Staff is friendly and helpful. The area is great!! Lots of dining and shopping walkable. Only drawback was very thin walls!!
Comment from Hotel Management
21 Nov 2024 by Management, Hotel Management
Thank you for your feedback! We're glad you found the property clean, the staff friendly and helpful, and the location convenient with great dining and shopping options nearby. We hope to welcome you back for another enjoyable stay!
