Ratings based on 714 Verified Reviews
4.7 Room cleanliness
4.7 Service & staff
4.7 Room comfort
4.6 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 18 Oct 2024
Front desk clerk was very pleasant and helpful. Room was clean and very quiet.
Comment from Hotel Management
18 Oct 2024 by Rusty Willson, Front Desk Supervisor, Hotel Management
Dear Sharion,Thank you for reviewing your time with us. I appreciate your comments and will pass them onto the front desk staff. We look forward to serving you in the future.
by A verified traveler
Posted 15 Oct 2024
Comment from Hotel Management
15 Oct 2024 by Rusty Willson, Front Desk Supervisor, Hotel Management
Dear Steve,Thank you for rating your stay with us. We are delighted to see that you rated your stay as wonderful!
by A verified traveler
Posted 12 Oct 2024
Comment from Hotel Management
12 Oct 2024 by Rusty Willson, Front Desk Supervisor, Hotel Management
Dear Jason,Thank you for your feedback. I would love to know how we could have create a 5 out of 5 stay for you. Please feel free to reach out and let me know. Thank you!
by A verified traveler
Posted 8 Oct 2024
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Comment from Hotel Management
8 Oct 2024 by Rusty Willson, Front Desk Supervisor, Hotel Management
Thank you for reviewing your stay with us. We are happy to see that you rated your stay a 5 out 5!
by A verified traveler
Posted 7 Oct 2024
Average room and breakfast. Large walk-in shower but no towel bars? Adequate for our one-night stay.
Comment from Hotel Management
8 Oct 2024 by Rusty Willson, Front Desk Supervisor, Hotel Management
Dear Bernie,Thank you for your feedback. I am sorry to see that your stay didn't meet the level of excellence we strive for. I would like to talk to you about how we can make a stay with us amazing. Please feel free to contact us directly.
by A verified traveler
Posted 1 Oct 2024
Comment from Hotel Management
1 Oct 2024 by Rusty Willson, Front Desk Supervisor, Hotel Management
Dear Jeff,Thank you for rating your stay as Excellent. We appreciate the feedback and look forward to serving you in the future.
by A verified traveler
Posted 30 Sep 2024
Bed was too hard
Comment from Hotel Management
30 Sep 2024 by Rusty Willson, Front Desk Supervisor, Hotel Management
Dear Tanya,Thank you for reviewing your stay with us. We appreciate you taking the time to give us this important feedback.I am sorry to hear that the bed was too hard.
by A verified traveler from edwardsville
Posted 14 Sep 2024
Convenient Clean
Comment from Hotel Management
16 Sep 2024 by Rusty Willson, Front Desk Supervisor, Hotel Management
Dear Michael,Thank you for reviewing your stay with us. We appreciate the feedback and am delighted to see your rated your stay a 5 out of 5.
by A verified traveler from Salt Lake City
Posted 12 Sep 2024
Great stay.
Comment from Hotel Management
12 Sep 2024 by Rusty Willson, Front Desk Supervisor, Hotel Management
Dear Lucy,Thank you for taking the time to review your stay with us. We appreciate the feedback.
by A verified traveler
Posted 8 Sep 2024
Nice room
Comment from Hotel Management
8 Sep 2024 by Rusty Willson, Front Desk Supervisor, Hotel Management
Dear Kevin,Thank you for reviewing your stay with us. We are thrilled that you rated us as Excellent.
