Ratings based on 13 Verified Reviews
4.8 Room cleanliness
4.8 Service & staff
4.7 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 23 Oct 2024
The view and serenity is absolutely beyond expectations. Staff are super friendly, helpful and accommodating. Would highly recommend for that alone. Western food options however I would avoid, not very good.
by A verified traveler
Posted 6 Aug 2024
by A verified traveler
Posted 10 Jul 2024
I had booked the private villa with our own swimming pool. It is was a challenge to use the pool as this property does not heat the pools. The water was quite chilly and make it hard to really enjoy the use of the pool.
Also, the swing was under maintenance but they had not updated this on their website.
The food was decent. Due to the remoteness of this property there aren't many food options.
I would not recommend order poached eggs here. Both the egg yolks on my poached eggs were overcooked.
The property is very relaxing. I would not recommended booking for more than 2 nights as there is just not a whole lot to do at this property.
by A verified traveler
Posted 15 Jun 2024
The staff here were very kind and helpful. This place was very quiet. I saw maybe 5 other guests during our stay. The room we stayed at was like a separate lodge. It had an unexpectedly large bathroom, bedroom/living room & patio overlooking the view. We used their laundry service which was nice and took less than 6 hours. Although we didn’t realize that they don’t dry your clothes so we had to drape them over the couch to dry. The food at the villa restaurant is ok. It rained most of the time we stayed there so we didn’t see the mountain but the view was still pretty.
As soon as we were brought to our room we were told that they “sell the view” and during our stay we figured out what that meant. The facilities are a bit run down. The facets and outlets are flimsy. The hot water would run out in less than 5 minutes. There were a couple leaks in the roof of our lodge. The pool had a lot of rusty spots in it. The lodge has an opening between the roof and walls which they referred to as “Bali style”. There were bugs in the lodge all the time. We heard the lizards but did not see any inside. The electricity went out once because of heavy rain but it was back up quickly.
The stay wasn’t bad overall but I wouldn’t recommend it to people who prefer a comfortable fancy place for their vacation.
by A verified traveler
Posted 3 Jan 2024
Beautiful view, beautiful pool, very nice guide taking us for hiking in the morning (Agus)
by A verified traveler from Haymarket
Posted 7 Nov 2021
Love this place !! Will come back again in the future! Everyone and the food was Awesome ! Worth to trouble to drive !
Comment from Hotel Management
7 Nov 2021 by Made wija, Hotel Management
Hi Malina,
Thank you for stayed with us, we will always improve our service and fasilities.
See u next holiday.
Thank you
by A verified traveler
Epic views
Posted 13 Dec 2019 on HotelsEpic view from the hotel. There weren’t a lot of people staying on the property when we were there, so had it pretty much for ourselves. It is quiet and quaint place with not much to do outside of the hotel but we enjoyed that. Food was okay, but the staff do everything possible to make you enjoy your stay!
by A verified traveler
Posted 20 Oct 2019
Amazing view! And amazing service! Too bad couldn’t see mount Agung that morning we were there. Will go again
by A verified traveler
Posted 27 Aug 2024
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by A verified traveler
Posted 10 Jun 2024
なんと言っても景色が最高で癒されます。
こじんまりとしたヴィラなので静かでゆっくりとした時間を過ごせます。
食事もどれも美味しく、見栄えもよく、スタッフも親切でまた訪れたいホテルの一つとなりました。特に私を施術していただいたスパのスタッフの技術は流れる様な施術のテクニックは最高でした。
