Ratings based on 56 Verified Reviews
4.3 Room cleanliness
4.0 Service & staff
3.9 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 11 Jul 2024
lobby
large, comfortable
-although i booked a family room with sea view, there are no sea view rooms in hotel
room
air conditioner
-elevators are insufficient. shower heads are faulty. buildings are old. wardrobe and hangers are useless. beds are uncomfortable. room cleaning 1 in 2 days. many mosquitoes
bar
n/a
-depressing and dull. can’t see the pool and the outside. concerts, dances and entertainment are aimed for foreigners and are of poor quality
drink
n/a
-all alcoholic/non-alcoholic drinks are of poor quality and diluted
food
morning mince pie
-bad. potatoes, pasta, chicken, noodles, pizza and onion rings etc. base for every meal. cakes, desserts and the oils they use are of poor quality
landscape
n/a
-complicated and convoluted
beach
long and wide beach is clean, tidy and quiet. by far the best of Titreyengöl
-sunbeds are plastic but the cushions they put on them are sufficient
sea
clean
-during 10 days of my stay, i didn’t see a day without waves, wind and swell
pool
pools allocated for adults, children, babies and slides are sufficient
-disinfection is insufficient
alacarte
n/a
-cat hair on the chairs. food arrived 1 hour later and wrong. kebab and pistachio baklava were very bad quality
disco
n/a
-insufficient
internet, safelock and doc are paid. Turkish coffee is made only in a single bar.
hotel’s para boats are very close to the shore and pass quickly, dangerous for swimmers and poses a wave problem. disgusting music they play at full volume.
Comment from Hotel Management
18 Jul 2024 by AQI Pegasos World Public Relations, Hotel Management
Hello dear guest,Thank you for sharing your feedback with us. Guest feedback is invaluable to us as we continuously strive to enhance your holiday experience. According to our records, we noted that you were invited to the Public Relations session but were unable to attend. Additionally, we are delighted to learn that your father expressed gratitude for his enjoyable holiday experience.Your feedback is greatly appreciated and will be forwarded to the respective departments for further improvement. We look forward to exceeding your expectations on your next holiday with us.Warm regards,
by A verified traveler
Pegasos World
Posted 26 Sep 2022 on HotelsIt is our second time here and we love it. The big downside is the shop by the pool, there are no prices on anything and the man behind the till just charges what he feels like and is very expensive. Pegasos World either need to tell the shop owner to price everything with reasonable prices or get rid of him and his shop and get someone else in before they get too many negative reviews. Anyone going should take pool inflatables etc as they are a rip off. Apart from shop it's a great resort. The shop is letting it down.
Comment from Hotel Management
18 Oct 2022 by Berrin Sönmez, Hotel Management
Dear Guest mazzycat,We would like to express our sincere gratitude for choosing us for your holiday As Pegasos World Hotel.We appreciate your detailed review and we are very glad to hear that our colleagues met your expectations and you enjoyed your stay in our hotel.The market within the hotel is subcontracted company that we do not manage their prices. However small shops are available 700 meter far away from the hotel which means 10 minutes by walk.We truly appreciate you for your feedback and we will do our best to present you the high Pegasos Wolrd quality if you give us the chance to welcome you once again at Pegasos World.Best Regards,Berrin SönmezPublic Relations Manager
by A verified traveler
Pegasos World
Posted 24 May 2022 on HotelsFrom the minute we arrived until the minute we left it was a fantastic holiday
Comment from Hotel Management
22 Jun 2022 by Berrin Sönmez, Hotel Management
Dear Guest Paul
Thank you very much for the evaluation and compliments placed on Expedia.
We are happy to find out about your satisfaction in regard of the visit at our hotel.
It would be our pleasure to welcome you again at any other occasion.
Best Regards
Public Relations Manager
Berrin Sönmez
by A verified traveler
Posted 17 May 2022
by A verified traveler
Posted 16 May 2022
Mattresses let stay down. Also paying for Wi-Fi and safe expensive. Teenagers getting drunk turning their wristbands inside out so bar staff thought they were older. Spoilt the evening experience. This was my 4th visit not sure I’d return again. Apart from my negative comments above I still think it’s a lovely place
Comment from Hotel Management
16 May 2022 by PEGASOS WORLD, Hotel Management
thank you for comment.ı hope will see you again in our hotel.
by A verified traveler from Swansea
Posted 14 May 2019
What an amazing hotel!!! I honestly do not have one complaint and can not wait to return next year. Every detail is covered by the staff - in particular one staff member really stood out and made our holiday that extra bit special, Oguz, with his warm smile and happy welcome each morning nothing was too much and he always went the extra mile to help us and make us more comfortable or make my 4 year old laugh! Will definitely be coming back next year! X
by Veli
Never again at this hotel
Posted 28 Aug 2016 on HotelsNever again at this hotel, because of:
Getting fired from dining table when dining time is over;
Cheaper and worst drinks on the market;
WiFi isn't working, even if it is extra paid for;
Products ending service before the end of service time so their answer is same everyday like SORRY CAKES OVER;
No responsibility if the transportatin lates a few hours
I made a reservation misled the hotel's beautiful pictures on the internet but have not satisfied the hotel's services and staff.
Recommended
for Everyoneby A verified traveler from Australia
Great family hotel, very BIG and clean.
Posted 10 Jul 2016Water slides and blue flag was the reason to choose this hotel. Very big and something for everyone. Make sure you have euro or Turkish lira! ( dealing with Turkish lira made it cheaper for lots of staff generally in Turkey)
Hotel doesn't deal with Au dollar!
Recommended
for Everyoneby A verified traveler from San Diego
Posted 1 Jun 2016
Pros: Good internet speed, good pool and beach.
Cons: Carpeted floors would be nice! Also when there was rain one night, water entered my room from my front door. Need to work on the roof on building 5.
Location: The beach is very good.
Overall I enjoyed this hotel. Beach was excellent and the food had variety.
by A verified traveler
Posted 12 Nov 2024
Beautiful hotel with it's integrated aquapark. Delicious food und very friendly staff.
Comment from Hotel Management
21 Nov 2024 by Public Relations Supervisor Bengisu Doğaner, Hotel Management
Hello Philipp; Thank you so much for your kind words! We're thrilled to hear that you enjoyed our beautiful hotel, the Aquapark, and our delicious food. It's wonderful to know that our staff made a positive impression. We look forward to welcoming you back for another memorable stay!
