Ratings based on 129 Verified Reviews
4.4 Room cleanliness
4.2 Service & staff
4.0 Room comfort
3.9 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 7 Sep 2024
Te hotel is ild but in good conditions, nothing special, but its mostly clean and safe, stuff is super friendly and helpful.
Comment from Hotel Management
10 Sep 2024 by Front Office Manager - Özgür Demirel, Hotel Management
Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Özgür Demirel Front Office Manager
by A verified traveler
Posted 22 Jun 2024 on Hotels
Comment from Hotel Management
24 Jun 2024 by Front Office Manager - Özgür Demirel, Hotel Management
Dear Denise, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Özgür Demirel Front Office Manager
by A verified traveler
Posted 29 May 2024
Our 2nd stay at this hotel. Will definitely return. Rooms are good size and en-suite. No complaints just a comment beach bar and toilets at beach could be improved
Comment from Hotel Management
30 May 2024 by Front Office Manager, Hotel Management
Dear Guest,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,
by A verified traveler
Posted 25 May 2024
Comment from Hotel Management
18 Jun 2024 by Front Office Manager - Özgür Demirel, Hotel Management
Sayın Misafirimiz , Otelimizle ilgili güzel değerlendirmeniz için teşekkür ederiz.Sizleri en kısa zamanda tekrar ağırlamaktan mutluluk duyacağız. Saygılarımızla, Özgür Demirel Önbüro Müdürü
by A verified traveler
Posted 9 May 2024
Staff was nice but most didn’t speak any English at all.
I struggled with food because I’m gluten and lactose intolerant (especially breakfast).
I was solo traveller and there were no cameras in or outside the lifts or on the corridors so didn’t feel safe.
The bathroom sink,shower and toilet was clean but the areas around the sink and the bathroom and toilet floor had a lot of yellow stains .
Some of the chars on the stairs were old and needs to be recycled.
The carpets outside rooms and lifts were old and dirty and needs to be removed.
Definitely not a five star!! Perhaps 3.5 stars because of areas mentioned above.Most can easily be improved.
Over priced for what was on offer.
Comment from Hotel Management
10 May 2024 by Front Office Manager, Hotel Management
Dear GuestThank you for the review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,Özgür DemirelFront Office Manager
by A verified traveler
Posted 6 May 2023
This hotel is so clean. Staff unbelievably nice and attentive.
We enjoyed our stay here
Comment from Hotel Management
6 May 2023 by LABRANDA EXCELSIOR FAMILY, Hotel Management
Dear Guest,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,Özgür DemirelFront Office Manager
by A verified traveler
Posted 12 Apr 2023
Great atmosphere. Helpful, friendly staff, especially Umit. Clean and efficient hotel, we really enjoyed our stay. And the pizza chef made delicious pizzas.
Comment from Hotel Management
15 Apr 2023 by LABRANDA EXCELSIOR TEAM, Hotel Management
Dear Guest,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,
by A verified traveler
Posted 11 Oct 2022 on Hotels
Comment from Hotel Management
13 Oct 2022 by LABRANDA Excelsior Team, Hotel Management
Dear Valued Guest,Thank you for sharing your experiences with us.We are looking forward to welcome you again.Kind regard,
by A verified traveler
Posted 9 Sep 2022 on Hotels
Comment from Hotel Management
10 Sep 2022 by Labranda Excelsior Side Team, Hotel Management
Merhaba Levent Bey,Değerlendirmeniz için teşekkür ederiz. Misafirlerimizin geri bildirimleri bizler için çok değerli.
by A verified traveler
Posted 3 Sep 2022
Breakfast was the best, cakes were amazing, ice cream was lush. Service was amazing from the staff. 5 stars from me. Only tiny tiny complaint is that the swimming pool is far too deep for non-swimmers. The lower section of the pool is less deep however that section is really small and get overfilled really quickly.
Comment from Hotel Management
4 Sep 2022 by Labranda Excelsior Side , Hotel Management
Dear Mr. Majeed Tabassam, Greetings from Labranda Excelsior. Thank you for choosing our facility during your holiday and sharing your valuable experiences with us. We would like to say that we will be very happy to welcome you again in our facility. Best regard
