Ratings based on 1 Verified Reviews
1.0 Room cleanliness
3.0 Service & staff
2.0 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 26 Jul 2023
Comment from Hotel Management
27 Jul 2023 by Lago Hotel, Hotel Management
Dear Merve,Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of.Sincerely,
