Ratings based on 12 Verified Reviews
3.5 Room cleanliness
3.9 Service & staff
3.8 Room comfort
3.4 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 19 Mar 2020 on Hotels
by A verified traveler
2 day getaway with husband
Posted 12 Oct 2019 on HotelsThey have issues with plumbing. The sinks do not drain very well. Also, I ended up with 2twin beds instead of a double for one out of 2nights with my husband. And although they said they would get me a double bed, I checked in around 5pm, and they told me I was too late. The actual accommodations are fine. The is a nice rooftop terrace you can sit at. Breakfast was good. Sink and shower drainage, needs work. I didn't book a 3rd night with them.
Comment from Hotel Management
19 Oct 2019 by Ali, Hotel Management
Dear Sema,
Thanks for your feedback we will work hard to minimize the issues you mentioned.
by A verified traveler
Really poor
Posted 18 Feb 2019 on HotelsJust terrible dont know where they got the 4 stars from ?
Very misleading
Comment from Hotel Management
23 Feb 2019 by Ali, Hotel Management
We are sorry that you were not satisfied with our services. we will work hard to improve our standards.
by A verified traveler
Posted 15 Dec 2018
My room 118 was worn, the electrical outlets did not work. There was holes in the wall paneling and the wallpaper was torn. It did not have the ambiance of a four-star hotel. But, I discovered the day I checked out, that across the hallway, the rooms were remodeled and very bright, well kept and inviting. That side of the hallway appeared to be four-star, my room was no more than a two-star. Very disappointing. Also, the elevator did not always function. Sometimes I took the stairs.
Comment from Hotel Management
21 Dec 2018 by Ali, Hotel Management
Dear Sir,
we are very sorry for the inconvenience you faced,
we will work hard to minimize these mistakes.
we hope that next time when you will come you'll definitely see the positive changes after this feedback.
by A verified traveler from Sialkot, Pakistan
Posted 25 Nov 2018
The property manager Amina wasnt cooperative at all. She didnt understanded my needs properly. The room wasnt available at the booked property and the notice given about unavailability of room was very short. Moreover, the food orsered at the property seemed like it wasnt fresh.
Comment from Hotel Management
26 Nov 2018 by Ali, Hotel Management
Dear Mr. Kumail,
We are sorry for the inconvenience, We will work hard to overcome these mistakes.
Hope to see you again.
Thanks.
by A verified traveler
Posted 30 Oct 2018 on Hotels
Very accommodating staff. Room was large and comfortable.
However on the last morning of my stay, I was woken up at 5;15am with a strange fellow in my room. Needless to say I almost had a heart attack.
I believe he was told that I had already checked out and he was to do an inspection.
Breakfast was average.
Overall a very pleasant stay.
Comment from Hotel Management
5 Nov 2018 by Ali, Hotel Management
Dear Sir,
Thank you so much for your Feed Back.
Hope to see you again soon.
by A verified traveler
Posted 20 Sep 2018 on Hotels
Very impressed with hotel
Comment from Hotel Management
26 Sep 2018 by Ali, Hotel Management
Thanks alot for your stay Mr. Kabeer, we are always there to serve you well.
Recommended
for Everyoneby A verified traveler from Dublin, Ireland
Beautiful Hotel
Posted 29 Jun 2017Very Good Hotel, Brilliant Services, Very Secure place to live and nothing to be worried, everything near by,
Sialkot Airport 15mins.
Sialkot city and Cantt Area only 10mins.
Sialkot Industrial Area close by
I would stay again if ever I need hotel in Sialkot
by A verified traveler
Posted 12 Nov 2019
Välbemött av samtliga personalen. Man kände sig trygg.
Comment from Hotel Management
14 Nov 2019 by Fakhar , Hotel Management
Thankyou so much for providing your feedback.
by A verified traveler
Posted 6 Sep 2019 on Hotels
시알콧에서 가장 좋은 호텔이라고 하는데 시설이 매우 안좋아요. 특히 방안에만 에어콘시설이 되고 식당, 로비 등이 에어콘시설이 없어 너무 더워요.
Comment from Hotel Management
19 Oct 2019 by Ali, Hotel Management
Thanks for your feedback
