Ratings based on 306 Verified Reviews
4.4 Room cleanliness
3.9 Service & staff
4.4 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 12 Oct 2024
Good place to stay
Comment from Hotel Management
13 Oct 2024 by (Mr.) Hotel Manager Oakwood Hotel & Residence Sri, Hotel Management
Dear Khun Kriangsak ,Thank you for taking the time to share your recent experience at Oakwood Hotel & Residence Sri Racha.We are absolutely thrilled to hear that you had a wonderful stay with us your positive feedback is a great source of motivation for our team, and it reinforces our commitment to providing exceptional service and offerings to all our guests. We hope you enjoyed the well-maintained, cozy, spacious room filled with extensive amenities, as well as the hotel facilities. Our infinity pool and rooftop bar offer spectacular views, and we hope you had the opportunity to enjoy them, including the onsen. We value your input and would be delighted to welcome you back to Oakwood Hotel & Residence Sri Racha in the near future. "Home away from Home." Thank you once again for choosing to stay with us, and we look forward to serving you again soon. Kind regardsSomboon Nasueb (Mr.) Hotel Manager Oakwood Hotel & Residence Sri Racha
by A verified traveler
Posted 29 Sep 2024
Great hotel.
Comment from Hotel Management
30 Sep 2024 by Somboon Nasueb (Mr.) Hotel Manager Oakwood Hotel &, Hotel Management
Dear Khun Koya ,Thank you for taking the time to share your recent experience at Oakwood Hotel & Residence Sri Racha.We are absolutely thrilled to hear that you had a wonderful stay with us your positive feedback is a great source of motivation for our team, and it reinforces our commitment to providing exceptional service and offerings to all our guests. We hope you enjoyed the well-maintained, cozy, spacious room filled with extensive amenities, as well as the hotel facilities. Our infinity pool and rooftop bar offer spectacular views, and we hope you had the opportunity to enjoy them, including the onsen. We value your input and would be delighted to welcome you back to Oakwood Hotel & Residence Sri Racha in the near future. "Home away from Home." Thank you once again for choosing to stay with us, and we look forward to serving you again soon. Kind regardsSomboon Nasueb (Mr.) Hotel Manager Oakwood Hotel & Residence Sri Racha
by A verified traveler from New York
Posted 8 Sep 2024
Comment from Hotel Management
11 Sep 2024 by Somboon Nasueb (Mr.) , Hotel Management
Dear Khun Hideki , Thank you for taking the time to share your feedback regarding your recent stay at Oakwood Hotel & Residence Sri Racha. We sincerely appreciate your input as it allows us to continually improve our services and facilities. First and foremost, we would like to extend our sincerest apologies for the inconvenience you may experience during your stay with us. Would be kind if you guide us where can we can improve further. Once again, we apologize for any inconvenience you experienced, and we appreciate your understanding and patience. Your satisfaction is of utmost importance to us. Thank you for choosing Oakwood Hotel & Residence Sri Racha, and we look forward to welcoming you back in the near future.Kind regards,Somboon Nasueb (Mr.)Hotel ManagerOakwood Hotel & Residence Sriracha
by A verified traveler from Bangkok
Posted 8 Sep 2024
Great place for weekday vacation
Comment from Hotel Management
8 Sep 2024 by Somboon Nasueb (Mr.) , Hotel Management
Dear Valued Guest,Thank you for sharing your recent experience at Oakwood Hotel & Residence Sri Racha with us. We are thrilled to hear that you enjoyed your stay and your positive feedback is truly motivating for our team. It reinforces our commitment to providing exceptional service and offerings to all our guests.We hope you had a pleasant experience in our well-maintained, cozy, and spacious room with extensive amenities, as well as enjoying the hotel facilities. Our infinity pool and rooftop bar offer spectacular views, along with the opportunity to enjoy the onsen.We value your input and would be delighted to welcome you back to Oakwood Hotel & Residence Sri Racha in the near future. Thank you once again for choosing to stay with us, and we look forward to serving you again soon.Kind regards,Somboon Nasueb (Mr.)Hotel ManagerOakwood Hotel & Residence Sri Racha
by A verified traveler
Posted 13 Jul 2024
Very helpful and friendly staff, amazing service!
Comment from Hotel Management
13 Jul 2024 by Somboon Nasueb ( Mr), Hotel Management
Dear Khun Napat, Thank you for sharing your recent experience at Oakwood Hotel & Residence Sri Racha. We are delighted to know that you had a wonderful stay with us. Your positive feedback is a great motivation for our team and reinforces our commitment to providing exceptional service to all our guests. I will pass your wonderful comments to our operational team and they will be delighted. I hope during your stay you enjoyed the well-maintained, cozy, spacious room filled with extensive amenities, as well as the hotel facilities. Our infinity pool and rooftop bar offer spectacular views, and hope you had the opportunity to enjoy there, including the onsen. We also hope that during your stay, you had an amazing experience visiting the nearby local attractions and the famous night market in Sri Racha city. We value your input and would be delighted to welcome you back to Oakwood Hotel & Residence Sri Racha in the near future. "Home away from Home." Thank you once again for choosing to stay with us, and we look forward to serving you again soon. Kind Regards, Somboon Nasueb (Mr. )Hotel Manager
by A verified traveler
Posted 27 May 2024
Very nice Hotel good for visit and stay , nearby beach and point of interest in Sriracha
Comment from Hotel Management
31 May 2024 by (Ms.) Lina Abdullah, Hotel Management
Dear Khun Yingsak,Thank you for taking the time to share your recent experience at Oakwood Hotel & Residence Sri Racha.We are thrilled to hear that you enjoyed our breakfast delights and your positive feedback is a great source of motivation for our team, and it reinforces our commitment to providing exceptional service and offerings to all our guests. Certainly yes I will pass your great compliments to our culinary team.We hope that you enjoyed the well-maintained, cozy, spacious room filled with extensive amenities, as well as the hotel facilities such as the fitness center and golf practice area. Our infinity pool and rooftop bar offer spectacular views, and we had the opportunity to enjoy them, including the onsen. We also hope that during your stay, you had an amazing experience visiting the nearby local attractions and the famous night market in Sri Racha city. We value your input and would be delighted to welcome you back to Oakwood Hotel & Residence Sri Racha in the near future. "Home away from Home." Thank you once again for choosing to stay with us, and we look forward to serving you again soon.
by A verified traveler
Posted 12 May 2024 on Hotels
Comment from Hotel Management
15 May 2024 by Lina Abdullah, Hotel Management
Dear Wee Seng,Thank you for taking the time to share your recent experience at Oakwood Hotel & Residence Sri Racha. We appreciate your feedback and we are delighted to hear that you had a wonderful experience during your stay with us, "Exceptional experience". Your kind words motivate us to continue delivering the highest level of hospitality to our valued guests.During your stay, we hope you were able to take advantage of all our hotel facilities and enjoy the stunning view of the Bay of Thailand from our rooftop bar and infinity pool on the 5th floor.We value your feedback and would be honored to welcome you back to Oakwood Hotel & Residence Sri Racha in the near future. We aim to provide a "home away from home" experience for all our guests. Thank you once again for choosing to stay with us and we look forward to serving you again soon.Warm regards,Lina Abdullah
by A verified traveler
Great location and facilities.
Posted 12 May 2024 on HotelsGreat location and facilities!
Onsen is great!
Many good resturant, supermarket and shopping mall is within walking distances
Comment from Hotel Management
13 May 2024 by Lina Abdullah, Hotel Management
Dear Wee Seng,Thank you for taking the time to share your recent experience at Oakwood Hotel & Residence Sri Racha. We appreciate your feedback and we are delighted to hear that you had a wonderful experience during your stay with us, "Exceptional experience". Your kind words motivate us to continue delivering the highest level of hospitality to our valued guests.During your stay, we hope you were able to take advantage of all our hotel facilities and enjoy the stunning view of the Bay of Thailand from our rooftop bar and infinity pool on the 5th floor.We value your feedback and would be honored to welcome you back to Oakwood Hotel & Residence Sri Racha in the near future. We aim to provide a "home away from home" experience for all our guests. Thank you once again for choosing to stay with us and we look forward to serving you again soon.Warm regards,Lina Abdullah
by A verified traveler from Lathrop
Posted 5 May 2024
Nice view
Comment from Hotel Management
6 May 2024 by Lina Abdullah, Hotel Management
Dear Khun T.Non,Thank you for taking the time to share your recent experience at Oakwood Hotel & Residence Sri Racha. We appreciate your feedback and we are delighted to hear that you had a wonderful experience during your stay with us, "Exceptional experience". Your kind words motivate us to continue delivering the highest level of hospitality to our valued guests.During your stay, we hope you were able to take advantage of all our hotel facilities and enjoy the stunning view of the Bay of Thailand from our rooftop bar and infinity pool on the 5th floor.We value your feedback and would be honored to welcome you back to Oakwood Hotel & Residence Sri Racha in the near future. We aim to provide a "home away from home" experience for all our guests. Thank you once again for choosing to stay with us and we look forward to serving you again soon.Warm regards,Lina Abdullah
by A verified traveler
Posted 7 Apr 2024
The cleanliness of the room and the staff’s attentiveness were outstanding, but the breakfast operation was terrible. There was a clear imbalance between the number of guests in the restaurant and the quantity and placement of the food. I had to move from my assigned seat to the opposite side where the food was placed. Naturally, this meant leaving my seat whenever I needed to get something else, during which time insects could get on the food. Additionally, although there were several coffee makers available, there was a shortage of mugs. The idea of squeezing your own orange juice was good, but it became unsanitary when done by numerous people. However, the staff’s overall responsiveness and communication were exceptional.
Comment from Hotel Management
8 Apr 2024 by Lina Abdullah, Hotel Management
Dear Yoshida,Thank you for taking the time to share your feedback about your recent stay with us. We are thrilled to hear that you found the cleanliness of the room and the attentiveness of our staff to be outstanding! We strive to deliver exceptional service in all areas, and your compliments on these aspects are truly appreciated.We sincerely apologize for the shortcomings you experienced during breakfast. We understand your frustration regarding the imbalance between the number of guests and the quantity and placement of the food. It's important that breakfast service runs smoothly and efficiently, and we clearly fell short of that expectation. We appreciate you bringing this to our attention, as it allows us to identify areas for improvement.We will be reviewing your comments regarding the food placement, quantity, and availability of mugs to ensure a more balanced and seamless breakfast experience for future guests. The concept of offering fresh-squeezed orange juice is a positive one, and your feedback regarding potential sanitation concerns will be considered as we explore alternative methods.Thank you again for your feedback. We are committed to providing a top-notch experience for all our guests, and your insights are valuable in helping us achieve that goal. We hope to have the opportunity to welcome you back in the future, where you can enjoy a truly exceptional stay from start to finish.Sincerely,
