Ratings based on 9 Verified Reviews

3.7 out of 5
75% of guests recommend
3.4 Room cleanliness
3.8 Service & staff
3.6 Room comfort
3.3 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler from wilson

Posted 20 Aug 2018
nice modern hotel, in nice area of town, have a good restaurant that takes visa/mastercard
4 out of 5
by A verified traveler

This traveler left a rating score only Posted 12 Aug 2018 on Hotels
4 out of 5
by Bassam from Qatar

Good time in Shumen

Posted 23 Mar 2016 on Hotels
The hotel management should be proud if their very friendly and kind staff. Particular thanks to the tavern restaurant staff.
2 out of 5
by A verified traveler

This traveler left a rating score only Posted 21 May 2014 on Hotels
3 out of 5
by A verified traveler from London, United Kingdom

Good Price, some Good Rooms, seasonal facilities

Posted 8 Nov 2011
Location: Out of season, Shumen is pretty quiet. I didn't see much of Shumen, only being there for a day and a half, and in meetings for most of that time.
The pictures shown on Expedia are quit flattering, as this hotel needs a bit of a spruce up. We originally were given a lovely room on the 4th floor, but it has a double bed - we booked a twin. After explaining that we still wanted a twin, we were moved to the 3rd floor. Rather dingy, and the rooms clean, and functional, but not as nicely/not refurbished like the 4th floor. We booked the Hotel in part for the swimming pool/spa/sauna - only to find out that none of this was open. Very disappointing that this didn't appear to be detailed int he hotel description. The restaurants in the hotel are fine - the Mexaha downstairs s good value with entertainment on most nights, and the top floor Panorama restaurant looked lovely - bvery modern - and fittgin of any major western city. the food was ambitious, but a little disappointing. Overcooked rubbery octopus, rice-pudding like risotto, and a pleasant salmon with miso crust. At 50 levs (£23) for 2 people Including the soft drinks we can't expect too much. The hotel is 5-7 minutes walk from what seems to be the main pedestrian shopping road, so location is fine too. No safe in the room, which was a pity. At the price, it seems unfair to expect much - but when advertised as 4*, then a level of expectation is set. Not sure I'd try the same hotel again - as others on offer in the city which look a bit more modern.
4 out of 5
Recommended
for Personal Event
by A verified traveler

This traveler left a rating score only Posted 1 Feb 2018 on Hotels
4 out of 5
by Arkadiusz

This traveler left a rating score only Posted 18 Dec 2017 on Hotels
4 out of 5
by SEDAT

Posted 27 Oct 2017 on Hotels
Konumu harika, gösterilen ilgi gayet iyi. Akşam yemekleri muhteşemdi. Sadece canlı müzik sesi biraz yüksekti. Konuşmalar rahat anlaşılamıyordu. Asansörlerde sensör yok. Dikkatli olmak lazım. Kapı kapanırken seri olunmalı. Gayet sessiz ve temiz odaları var. Oksijen harika.
3 out of 5
by A verified traveler

Non fatevi spaventare dall'esterno...

Posted 21 Oct 2016 on Hotels
Ristorante per cena discreto con buon servizio. Colazione pessima, scarsa e di bassa qualità.