Ratings based on 14 Verified Reviews

3.5 out of 5
100% of guests recommend
4.2 Room cleanliness
4.1 Service & staff
4.7 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
4 out of 5
by A verified traveler

This traveler left a rating score only Posted 2 Aug 2019 on Hotels
5 out of 5
by A verified traveler

Great place

Posted 14 Jun 2019 on Hotels
We loved it! close to the co enter of town and the train station. Staff was very helpful, food was great. Highly recommended.
5 out of 5
by A verified traveler

FANTASTIC HOTEL

Posted 16 Apr 2019 on Hotels
BRILLIANT STAY, WONDERFUL STAFF, GORGEOUS ROOM, OVERALL FIRST CLASS. WILL BE GOING BACK VERY SHORTLY, LOVED IT.
3 out of 5
by A verified traveler

Posted 15 Apr 2019 on Ebookers
EBookers never passed on my reservation to the hotel so I never got to stay there. The staff at the hotel were very helpful and found me alternative accommodation, sure it would be a very nice place to stay, however will not be booking through EBookers again.
3 out of 5
by A verified traveler from Jamaica

Posted 4 Apr 2019
The room was attractive, comfortable and clean with all the amenities that we needed and the location was excellent. Unfortunately we had a few problems. 1. At check-in they did not have a record of our reservation, fortunately they had rooms available. 2. On Expedia the rate stated that it included breakfast which is one of the reasons why we selected this hotel. When we went for breakfast in the morning we were told that it did not. We were advised that had we prepaid breakfast at £6.50 we would have saved considerably but as we did not we will have to pay the prices on the menu. So we walked out. 3. The tub took ages to drain. One morning we had to sponge bath as the water was still in the tub from the night before and was now so cold that we couldn’t stand in it. 4. There was construction work being done on one of the floors and there was nothing said about that on Expedia. When we were ready to checkout we had to walk down the stairs with our bags as the elevator was being used by workmen to carry up bags of what appeared to be tile thinset and/or grout.
1 out of 5
by A verified traveler

This traveler left a rating score only Posted 25 Mar 2019
1 out of 5
by A verified traveler

Posted 25 Mar 2019
My booking was cancelled so I didn't get to stay with the hotel there was a fault between your systems and theirs so the room was double booked they transferred me to another hotel and it was disgusting.
5 out of 5
by A verified traveler

Fab hotel

Posted 24 Mar 2019 on Hotels
The hotel and staff were amazing, a lovely quirky place well worth a visit. Only problem we had was from Hotels.Com because they did not reserve the room, so when we arrived we had to wait for or room and it was lucky they had a room left as they only have 5 rooms.
4 out of 5
by A verified traveler from Port talbot

Posted 23 Mar 2019 on Ebookers
Very unique hotel with lovely room and bathroom ,breakfast was ample and tasty and very near to the train station and not far from all the town had to offer would definitely consider staying here again when in Shrewsbury
1 out of 5
by Carol

Misleading information

Posted 14 Sep 2017 on Hotels
We did not get the room that was shown on our Hotels.com confirmation e-mail, Very disappointed Hotel and staff were excellent tho
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