Ratings based on 369 Verified Reviews
4.3 Room cleanliness
4.5 Service & staff
4.4 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 18 Nov 2024
The amenities provided in the room. Only dislike was not having a bathtub
by A verified traveler from Biggs
Posted 23 Jul 2024
We booked this hotel months in advance online out of convince of being right by the airport and the freeway into town. The other reasons for booking was because the room had a kitchenette with full size refrigerator. The dishwasher door was not level so we did not use as I was afraid it would not seal properly. There was an adequate amount of dishware to use for 4 people and 1 small pot for cooking. The hotel does offer a basic breakfast in the morning. HOWEVER, here are the issues we had. We never received any room keys for our room and was told that it was because of a wifi issue. Other guests we ran into had their room keys so I wasnt sure why we couldn't get ours. I asked a couple days after our check in and was still told the internet was down. We had to wait and be let into our room each time we left and came back which was very frequent. We never received any room service cleaning even though the gentlemen would come by every morning and ask if we would need it, and put us on the sheet of rooms to be serviced for the day. We had to ask for additional towels and toilet paper at the front desk, and had to take out our trash with shopping bags from purchases we made. I reminded two different ladies (2 different days) at the front desk with no luck. The pool area was horrible! The pool itself was missing cement on the bottom which could cut someone. The website shows a hot tub but there is not one at all. I cant even put it all into words as this review wont let me.
by A verified traveler
Posted 22 Jul 2024 on Hotels
by A verified traveler
Great family rooms
Posted 22 Jul 2024 on HotelsThe room was great for a family.. very spacious and the full size stove and refrigerator were a plus
by A verified traveler
Posted 21 Jul 2024
First of all the Internet was out you could not make any keys for the rooms you could not watch anything but local programs on the TV so in order to get in the room you had to go to the front desk she had to call somebody and they had to come let you in the room That was an inconvenience.
by A verified traveler from Coushatta
Posted 21 Jul 2024
The Area Around The Property
by A verified traveler
Posted 12 Jul 2024 on Hotels
by A verified traveler
Posted 11 Jul 2024 on Hotels
Could not connect to internet for gaming.
by A verified traveler
Not so great!
Posted 7 Jul 2024 on HotelsThe room was stuffy, and moist. The floors were slick where there was no carpet. We were never able to get the room comfort and rid the air of the old moldy/moldew smell. The hot water in the sink didn't work. Major upgrade needed!
by A verified traveler
Good over night stay
Posted 6 Jul 2024 on HotelsStopped for the night on a business trip. Room was very spacious with a sitting area and large desk. Checkin was quick and easy.will stay again at this location.
