Ratings based on 125 Verified Reviews
1.4 Room cleanliness
2.1 Service & staff
1.6 Room comfort
1.5 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 12 Nov 2023
To durty
by A verified traveler
DIVE
Posted 3 Oct 2023 on HotelsHorrendous. Absolutely deplorable that Hotels.com continues to allow booking at this dungeon. Bugs everywhere, smoke detector tossed under the non-working tv, blue painters tape where an overhead light should be, same painters tape used to patch the cord for the dysfunctional wall light, one towel and one washcloth (with a dead roach stuck to the bottom of it), hot water ran brown for the first shower run, washcloth stuffed where the adjoining door knob should be, dysfunctional exit door (no handle and wouldn’t actually close), laundry…lol, ice machine…lol, pool…LOL, no smoking…lol, had to go buy some bedding to cover the bed I never would’ve slept on, busy “night life” had me worried about my motorcycle until at 1:30 am when I rode it to the airport for secure parking and walked back, UNBELIEVABLE
by A verified traveler
Posted 29 Aug 2023
Great hotel
Comment from Hotel Management
30 Aug 2023 by Amazing Grace, Hotel Management
Thank you for your patronage.
by A verified traveler
Posted 14 Aug 2023
I had to ask for toilet paper and towels. I switched rooms. The first one had a broken countertop. They only use a top sheet and cover on the beds. Only 1 pillow for a king size bed. I will never stay here again!
Comment from Hotel Management
15 Aug 2023 by Grace. C., Hotel Management
Shelley,We are sorry about that. We’ll have our supervisor to check our housekeeping job better.Hopefully, it won’t happen again.Thank you for your comments.
by A verified traveler
Posted 24 Jul 2023
It was an horrible experience if you go there and check in you will loose your money, because it's so dirty that you will walk out, I found spoil milk in the fridge, cockroaches and flies, dirty and smelly linens and towels I couldn't stand how dirty it was, and I left and loose the money I paid for it.
by A verified traveler
Posted 18 Jul 2023
The worst hotel ever they nasty they gave us a horrible room with dirty sheets they had bed bugs. People break in rooms steal smoke and drink.
by A verified traveler
Posted 4 Jul 2023 on Hotels
by A verified traveler
Posted 18 Jun 2023
I booked two rooms had a confirmation. Arrived and they said don’t have rooms but was steady adding on to people ahead of us. Then told me let me find you somewhere to stay. I sat there while they put an air conditioner in a filthy room.
by A verified traveler
Posted 17 Jun 2023
Key didnt work room smelled unclean one small pillow on bed light bulbs missing out of lamps just the worst expirence we have had didnt even stay in room after checked in
by A verified traveler
Posted 17 May 2023 on Hotels
