Ratings based on 380 Verified Reviews
4.4 Room cleanliness
4.5 Service & staff
4.5 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 8 Nov 2024
It was a nice stay quiet and staff was kind and welcoming. Breakfast didn’t really enjoy also my room had a mold/ dog smell tried getting a different room but it also smell like mold. The hotel was clean just the smell inside the room didn’t appreciate
by A verified traveler
Posted 6 Nov 2024
by A verified traveler from Salem
Posted 29 Sep 2024
Rooms are very nice, staff is great. Breakfast was good every day. Located close to everything going on in south Shreveport without being in the middle of things, easy access. Recommend to anyone looking for good place to stay.
by A verified traveler
Posted 11 Aug 2024
The property was clean and staff was very helpful and responsive.
Comment from Hotel Management
19 Aug 2024 by Michaela Auchard, General Manager, Hotel Management
Thank you.
by A verified traveler
Posted 8 Aug 2024 on Hotels
Comment from Hotel Management
19 Aug 2024 by Michaela, City Manager, Hotel Management
Thank you.
by A verified traveler
Power outage
Posted 22 Jul 2024 on HotelsThe power went out at night from 1130 to 230 ish.
The staff did not come to the rooms to notify us. They put very small, almost toy like lanterns at the end of each hall and tiny flashlights on the landings in the dark stair wells.
There was no generator.
Fortunately, my room was still cool and I was able to muddle my way to my car to get my small flash light for the room and charge my phone in my car.
Seems they need to have a back up generator or bigger portable lights for safety.
I am a single female traveler and felt VERY unsafe during the outage.
Comment from Hotel Management
26 Jul 2024 by Michaela Auchard, General Manager, Hotel Management
We understand that the power outage caused an uncomfortable experience, and apologize for the inconvenience. Unfortunately, a vehicle knocked down a power pole across the intersections. Our goal is that all of our guest feel safe and secure, and we will review our practices for power outages.
by A verified traveler
Disappointment
Posted 20 Jul 2024 on HotelsThe toilet had staines, the TV didn't work, the rooms look dated. I wasn't impressed at all especially if you consider I paid $180 a night.
by A verified traveler
Posted 9 Jul 2024
I hurt my ankle on bed frame sticking out.
by A verified traveler
Posted 8 Jul 2024
Comment from Hotel Management
19 Aug 2024 by Michaela, City Manager, Hotel Management
Thank you.
by A verified traveler
Posted 1 Jul 2024 on Hotels
Comment from Hotel Management
26 Jul 2024 by Michaela Auchard, General Manager, Hotel Management
Thank you!
