Ratings based on 591 Verified Reviews
3.9 Room cleanliness
4.1 Service & staff
4.0 Room comfort
3.8 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 2 Jan 2025
Very nice and clean. I loved the decor and bed was very comfortable.
by A verified traveler
Posted 23 Dec 2024
by A verified traveler
Posted 16 Dec 2024
No comments
by A verified traveler
Posted 14 Dec 2024
Water doesn’t get hot in the shower. It’s noisy
by A verified traveler
Posted 11 Dec 2024
Comment from Hotel Management
13 Dec 2024 by Holiday Inn Express & Suites Shreveport Downtown, Hotel Management
Thank you for your valued feedback. We are delighted to have hosted you during this stay and hope to see you again soon.
by A verified traveler
Posted 3 Dec 2024
Comment from Hotel Management
4 Dec 2024 by Holiday Inn Express, Hotel Management
Gavin, Thank you for your feedback and choosing Holiday Inn Express and Suites Shreveport Downtown as your choice hotel for this trip.
by A verified traveler
Posted 30 Nov 2024
Every thing was fine during our stay!
Comment from Hotel Management
4 Dec 2024 by Holiday Inn Express, Hotel Management
Ali,Thank you for your feedback and choosing Holiday Inn Express and Suites Shreveport Downtown as your choice hotel for this trip.
by A verified traveler
Posted 30 Nov 2024
I barely slept because there was a train that went by every 30 min and blew its whistle. It was terrible. It should be the first thing they mention in the description and location if it's that's close to a train crossing. I rate it a poor because even though the place was overall clean and the people nice, I was there to sleep and I didn't sleep at all.
Comment from Hotel Management
4 Dec 2024 by Holiday Inn Express, Hotel Management
Deonna,Thank you for your feedback regarding your stay and choosing Holiday Inn Express Downtown Shreveport as your place to stay.I apologize for the inconvenience with the train passing and the lack of sleep it caused and hope to see you again.
by A verified traveler from BURLESON
Posted 24 Nov 2024
Great overnight stay !
Comment from Hotel Management
4 Dec 2024 by Holiday Inn Express, Hotel Management
Joshua,Thank you for your feedback regarding your stay and choosing Holiday Inn Express Downtown Shreveport as your place to stay.
by A verified traveler
Posted 16 Nov 2024
I have stayed in this facility quite a few times but the cleanliness of the room is hit and miss. This time it was miss. Although the from was quite and the beds were comfortable but the from carpet looked as it had not been vacuumed and cleaned. Also the bathroom shower had mold and did not appear clean.
Comment from Hotel Management
16 Nov 2024 by Staff, Hotel Management
I would like to start by apologizing for the issues you had on this stay. We strive to make every stay a great stay and clearly that was not the case. We look forward to the chance to make it right on your next stay
