Ratings based on 990 Verified Reviews
4.4 Room cleanliness
4.4 Service & staff
4.5 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 28 Nov 2024
Great stay.
by A verified traveler
Posted 25 Nov 2024
Very nice staff and accomadating.
Comment from Hotel Management
26 Nov 2024 by Customer Service, Hotel Management
Brett, thank you for staying with us at Hilton Shreveport. We’re delighted to hear that our team members made your stay enjoyable and accommodating. We're looking forward to welcoming you back!
by A verified traveler
Posted 19 Nov 2024
Great
Comment from Hotel Management
19 Nov 2024 by Customer Service, Hotel Management
Kim, it’s wonderful to hear you had a great time at Hilton Shreveport. We're looking forward to your next visit!
by A verified traveler
Posted 18 Nov 2024
No diet conscious selections on Room Service menu. Need at least one.
Comment from Hotel Management
19 Nov 2024 by Customer Service, Hotel Management
Sarah, thank you for staying with us at Hilton Shreveport. Your feedback is important, and we appreciate your suggestion regarding the room service menu. Rest assured, we're always looking for ways to enhance our offerings. We're nevertheless glad you enjoyed your time with us and hope to welcome you back soon.
by A verified traveler
Posted 18 Nov 2024
Our showers were cold both nights that we stayed.
Comment from Hotel Management
19 Nov 2024 by Customer Service, Hotel Management
Brittany, thank you for sharing your feedback. The team understands that hot showers are an important part of a comfortable stay. They are committed to ensuring guests have a pleasant experience and will be looking into this.
by A verified traveler
Posted 17 Nov 2024
They need to repair the problem with the boiler and make sure customers have enough hot water.
Comment from Hotel Management
18 Nov 2024 by Customer Service, Hotel Management
Susan, thank you for staying with us at Hilton Shreveport. We appreciate your feedback and are dedicated to ensuring a comfortable experience for our guests. Your comments will certainly be taken into consideration as we strive to improve. We hope to see you again soon.
by A verified traveler
Posted 12 Nov 2024
Our stay at Hilton Shreveport was great! The room had a cat like smell but still felt clean and comfortable!
Comment from Hotel Management
12 Nov 2024 by Customer Service, Hotel Management
Karina, we are thrilled you enjoyed your stay at Hilton Shreveport! It's wonderful to hear you found the room clean and comfortable. We look forward to welcoming you back soon.
by A verified traveler
Posted 10 Nov 2024
Very impressive
Comment from Hotel Management
10 Nov 2024 by Customer Service, Hotel Management
Stephanie, we are thrilled you enjoyed your stay at Hilton Shreveport. Thank you for sharing your experience with us. We hope to welcome you back soon!
by A verified traveler
Posted 6 Nov 2024
Comment from Hotel Management
6 Nov 2024 by Chris, Hotel Management
Thank you for taking the time to share your experience regarding your recent stay at Hilton Shreveport. As aHilton Honors member, you are among our most valued guests. I am so pleased to hear that you found ourstaff and our property to your liking! We look forward to welcoming you back to our hotel soon!
by A verified traveler from Southaven
Posted 4 Nov 2024
Excellent service and the hotel room and premises are clean every day. The people on front desk and parking are friendly and always happy. Thanks again Hilton.
Comment from Hotel Management
6 Nov 2024 by Chris, Hotel Management
Thank you for taking the time to share your experience regarding your recent stay at Hilton Shreveport. As aHilton Honors member, you are among our most valued guests. I am so pleased to hear that you found ourstaff and our property to your liking! We look forward to welcoming you back to our hotel soon!
