Ratings based on 992 Verified Reviews
4.0 Room cleanliness
4.1 Service & staff
4.0 Room comfort
3.8 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 18 Nov 2024
The phone in the room wasn’t working, to order room service or ask for a few things we left at home. Other than that, the renovations looked great and the lady that checked us in was very kind. We will definitely stay there again.
Comment from Hotel Management
18 Nov 2024 by Raissa, Hotel Management
Good evening,Thank you for your feedback. I do apologize for the inconvenience of the phone not working, I will get with the construction manager so they can check that. We look forward to seeing you the next time you are on town.
by A verified traveler
Posted 9 Nov 2024
Comment from Hotel Management
11 Nov 2024 by Raissa, Hotel Management
Good morning,Thank you for your feedback and we are happy to hear that you enjoyed your stay. We look forward to seeing you again. Have a great rest of your day.
by A verified traveler
Posted 8 Nov 2024
I stayed two nights. I asked for a room on the back side of the hotel.so I could watch my truck. Called and requested it and I arrived to check in and was given the wrong room. I finally got it straight. Then I left and returned late on the second night and the maid never cleaned my room or changed the sheets on the bed and I was not happy. So I complained about it to the front desk and I was told I should have ask for a cleaning on the second night.they need to hire someone to check the rooms and make sure the rooms are getting cleaned.
Comment from Hotel Management
11 Nov 2024 by Raissa, Hotel Management
Good morning,Thank you for your feedback. We do apologize for the bad experience, and we will speak with housekeeping about the issue you had with your room. Unfortunately, Hilton has the standard at every other day for cleaning and again we are sorry that was not explained at check in.
by A verified traveler from Dallas
Posted 3 Nov 2024
The property was easy to access. It was nice and clean. The staff was friendly.
Comment from Hotel Management
4 Nov 2024 by Raissa, Hotel Management
Good afternoon,Thank you for your feedback and we are happy to hear that you enjoyed your stay with us. We are hoping that we will see you again the next time you are in town.
by A verified traveler
Posted 31 Oct 2024
Comment from Hotel Management
4 Nov 2024 by Raissa, Hotel Management
Good afternoon,Thank you for your feedback and we are pleased to hear that you enjoyed your stay with us. We look forward to seeing you again soon.
by A verified traveler
Posted 27 Oct 2024
Comment from Hotel Management
29 Oct 2024 by Raissa, Hotel Management
Good morning,Thank you for your feedback and we are delighted to hear that you enjoyed your stay with us. We look forward to seeing you again the next time you are in town. Have a great rest of your day.
by A verified traveler
Posted 16 Oct 2024
NA
Comment from Hotel Management
17 Oct 2024 by Raissa, Hotel Management
Good afternoon,Thank you for your feedback and we are delighted that you enjoyed your stay with us. We look forward to seeing you again next time you are in town.
by A verified traveler
Posted 5 Oct 2024
Awesome
Comment from Hotel Management
7 Oct 2024 by Raissa, Hotel Management
Good morning Carl,Thank you for feedback and we are happy to hear you that you had a pleasant stay with us. We hope you decide to stay with us again the next time you are in town.
by A verified traveler
Posted 23 Sep 2024
Comment from Hotel Management
23 Sep 2024 by Raissa, Hotel Management
Good afternoon,Thank you for your feedback. We pleased to hear that you enjoyed your stay with us. We look forward to seeing you again soon.
by A verified traveler
Posted 15 Sep 2024
Comment from Hotel Management
15 Sep 2024 by Raissa, Hotel Management
Good morning Benjamin,Thank you for your feedback and we are pleased to hear that you enjoyed your stay with us. We hope to see you again soon so we can continue to give you great service.
