Ratings based on 966 Verified Reviews
3.7 Room cleanliness
3.8 Service & staff
3.8 Room comfort
3.6 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 29 Nov 2024
Staff is always. Close to airport
by A verified traveler
Posted 29 Nov 2024
Customer service was good with complimentary water
by A verified traveler
Posted 24 Nov 2024
This property was clean and convenient due to its close proximity to the interstate. Very good for a quick stay. Only problem was that our toilet became inoperative. I told the staff about the issue, and they contacted maintenance. However, they never showed up to fix it.
Comment from Hotel Management
25 Nov 2024 by Kendra - General Manager, Hotel Management
We appreciate your feedback and we sincerely apologize for any inconvenience we may have caused you. It is our goal to provide excellent service to our guests and we hope to see you again so that we can make it right for you.
by A verified traveler
Posted 23 Nov 2024
Comment from Hotel Management
25 Nov 2024 by Kendra - General Manager, Hotel Management
Thank you for your feedback. It is our ultimate goal to provide excellent service to all of our guests and I sincerely apologies that we did not meet your expectations. We hope to see you again.
by A verified traveler
Posted 19 Nov 2024
It was good short stay. Carpets were damp. Tub was a bit slippery. Beds were nice. Price was competitive. So all in all good.
Comment from Hotel Management
19 Nov 2024 by Kendra - General Manager, Hotel Management
Thank you for your feedback. It is our goal to provide excellent service to our guests and we sincerely apologize for any inconvenience. We hope to see you again.
by A verified traveler from wichita
Posted 18 Nov 2024
Nice except not good lighting in bathroom, rust in tub from wet bath mat and tear in carpet. Breakfast not that great. Best part it did not have a bad odor in room and was clean.
Comment from Hotel Management
18 Nov 2024 by Kendra - General Manager, Hotel Management
We appreciate your feedback. It is our goal to provide excellence service to our guests and we sincerely apologize for the inconvenience that we caused you and we hope to see you again,
by A verified traveler
Posted 18 Nov 2024
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Comment from Hotel Management
20 Nov 2024 by Kendra - General Manager, Hotel Management
We appreciate your feedback and hope to see you soon.
by A verified traveler
Posted 17 Nov 2024
Comment from Hotel Management
18 Nov 2024 by Kendra - General Manager, Hotel Management
We appreciate your feed back and hope to see you again.
by A verified traveler
Posted 16 Nov 2024
This wasn’t my first time staying at this property. Overall it’s my first choice for several reasons.Last week I literally had to wait until the attendant finished cleaning the breakfast area before she checked me out. She was well aware that I was waiting be a she acknowledged me. I actually had to go to the area were she was and asked to be checked out. This stay there wasn’t any coffee in the room other than a pod I found in the bathroom. Along with a bottle of something underneath the sink. The water doesn’t get very hot. However, I will continue to stay at the property
Comment from Hotel Management
16 Nov 2024 by Kendra - General Manager, Hotel Management
We appreciate your feedback and thank you so much for your continuous stay with us. It was such a delight speaking with you upon check in and check out. It is our ultimate goal to provide excellence service and we sincerely apologize for any inconvenience we may have a caused you. We hope to see you again in the future.
by A verified traveler
Posted 15 Nov 2024
We had to go purchase our own towels the front desk kept telling us the towels was in the washer. The room had a strange odor. The room has bugs in the shower and in the room. The water in the sink didn't get hot.
Comment from Hotel Management
15 Nov 2024 by Kendra - General Manager, Hotel Management
We appreciate your feedback. It is our goal to provide excellent guests service and we regret that we didn't meet your expectations. We sincerely apologize for the experience and hope to see you again.
