Ratings based on 2,719 Verified Reviews
3.8 Room cleanliness
4.0 Service & staff
4.1 Room comfort
3.7 Hotel condition
Expedia Verified Reviews
by A verified traveler from Amarillo
Posted 11 Dec 2024
by A verified traveler
Posted 11 Dec 2024
Limited restaurant choices on a Tuesday night. In fact I had to walk all over to finally find something opened @ 7:30PM other than the deli in the hotel.
by A verified traveler
Posted 7 Dec 2024
by A verified traveler
Posted 7 Dec 2024
Room was spacious and clean could’ve been updated a bit but all in all I had a good stay would stay again
by A verified traveler from Herndon
Posted 6 Dec 2024
Your Hotel room was very nice.. Hotel staff friendly but your slot machines stink!!!!!!!!!!!!!! Thats why I go to a casino is to play and win.. At your casino.. I just played and played and played... There was NO WINNING to keep playing... Your room was cheap but I could stay at the Comfort inn and suites for less than what I spent at your casino..!!! WILL NOT BE BACK! EVER!! PERIOD!!!!!!
by A verified traveler from Forney
Posted 3 Dec 2024
Everyone's generally very nice at checkin. Most staff on the floor are friendly. They have a nice place and location - need more dining options.
Comment from Hotel Management
3 Dec 2024 by Bally's Shreveport, Hotel Management
We appreciate your feedback and will share this all departments. We look forward to seeing you again soon and thank you for choosing Bally's Shreveport.
by A verified traveler
Posted 3 Dec 2024
Comment from Hotel Management
3 Dec 2024 by Bally's Shreveport, Hotel Management
Great! We appreciate your review. Thank you for choosing Bally's Shreveport. We look forward to seeing you again soon.
by A verified traveler
Posted 2 Dec 2024
The only thing I didn't like was the carpet had bleach spots and the drawer wouldn't close
Comment from Hotel Management
2 Dec 2024 by Bally's Shreveport, Hotel Management
Thank you for bringing this to our attention. We will make sure it is addressed. We look forward to seeing you again soon. Thank you for choosing Bally's Shreveport.
by A verified traveler
Posted 2 Dec 2024
Comment from Hotel Management
2 Dec 2024 by Bally's Shreveport, Hotel Management
Great! We look forward to seeing you again soon. Thank you for choosing Bally's Shreveport.
by A verified traveler
Posted 2 Dec 2024
not enough people working the desk tried to check in at 7:00 pm and room still wasn’t ready and when they finally called us at 8 we told them we would be right there since we were playing at a table, they said they were about to give our room away. general staff were grumpy
Comment from Hotel Management
2 Dec 2024 by Bally's Shreveport, Hotel Management
We apologize for the inconvenience(s). It is our goal to provide a memorable experience here at Bally's Shreveport. We appreciate you brining this to our attention. We look forward to seeing you again soon. Thank you for choosing Bally's Shreveport.
