Ratings based on 835 Verified Reviews
4.7 Room cleanliness
4.5 Service & staff
4.5 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 23 Nov 2024
As I entered the hotel I was acknowledged by staff and they did their best to have me checked in early. They were very polite and friendly and made my experience feel alot more special. I attended to celebrate a special occasion and they did everything they could to make it feel so special! Beautiful hotel and lovely staff! Cannot fault a thing. Would defo stay here again!
by A verified traveler
Posted 21 Nov 2024
The bathroom had mold growing. During the stay I ended up feeling sick everytime I woke up in the morning.
by A verified traveler
Posted 21 Nov 2024
Comment from Hotel Management
21 Nov 2024 by Alexandra Giurgiu, Hotel Management
Dear Alejandro,Thank you for sharing your feedback. We're sorry to hear that your experience did not meet expectations. We take all guest comments seriously and would appreciate the opportunity to address any concerns you had during your stay. Please feel free to reach out directly if you'd like to provide more details, as we are committed to improving our services.Best regards,Alexandra
by A verified traveler
Posted 18 Nov 2024
We thoroughly enjoyed our 2 night stay at this hotel. The staff were helpful, polite and professional. Lovely, comfortable bed, clean bathroom with walk-in shower and toiletries, and complimentary tea and coffee. There was also a fridge and complimentary bottles of water. Very well thought out, everything you need as you arrive after a journey. It is also adjacent to the underground station and opposite a small bus station where you can catch a red London bus with ease. We visit London a few times a year, but this was our first time in the Saint Hotel. We will definitely stay here again.
Comment from Hotel Management
19 Nov 2024 by Alexandra Giurgiu, Hotel Management
Dear Gwendoline,Thank you so much for your fantastic review! We're delighted to hear that you thoroughly enjoyed your stay and appreciated the comfort of our rooms, thoughtful amenities, and convenient location. It’s wonderful to know our team made a positive impression and that we could contribute to making your visit to London even more enjoyable.We can’t wait to welcome you back on your next trip!Best regards,Alexandra
by A verified traveler from Leicester
Posted 18 Nov 2024
Really clean and well equipped hotel. I’ll stay here again.
Comment from Hotel Management
18 Nov 2024 by Alexandra Giurgiu, Hotel Management
Dear Vincent,Thank you so much for your kind words! We're thrilled to hear you found our hotel clean and well-equipped. We look forward to welcoming you back again soon!Warm regards,Alexandra
by A verified traveler
Posted 17 Nov 2024
Friendly helpful staff. Comfy beds and pillows. Hotel next door to Aldgate tube station.
Comment from Hotel Management
18 Nov 2024 by Alexandra Giurgiu, Hotel Management
Dear Natasha,Thank you for your fantastic review! We're so glad to hear you found our staff friendly and helpful, and that you enjoyed the comfort of our beds and pillows. Our location next to Aldgate tube station is definitely a plus! We look forward to welcoming you back soon.Warm regards,Alexandra
by A verified traveler from Newmarket
Posted 16 Nov 2024
Staff were outstanding.
Comment from Hotel Management
18 Nov 2024 by Alexandra Giurgiu, Hotel Management
Dear Eric,Thank you for your wonderful review! We're thrilled to hear that our staff made such a positive impression on you. Your feedback means a lot to us, and we hope to welcome you back soon.Warm regards,Alexandra
by A verified traveler
Posted 12 Nov 2024
Lovely place, great food. Very comfortable bed
Comment from Hotel Management
12 Nov 2024 by Andrei P., Hotel Management
Dear Lucie,Thank you for your kind review! We are delighted to hear that you enjoyed your time with us at Hotel Saint, especially our dining options and the comfort of our beds. It is wonderful to know that these elements contributed to a memorable stay. We look forward to welcoming you back for another lovely experience.Kind regards,Andrei P.Front Office Manager
by A verified traveler
Posted 12 Nov 2024
The staff at Sainte are the nicest staff I have encountered. I would definitely recommend this hotel to everyone.
Comment from Hotel Management
12 Nov 2024 by Andrei P., Hotel Management
Dear Cassandra,Thank you so much for your wonderful review! We are truly delighted to hear that our team left such a positive impression during your stay. Your kind words mean a lot to us, and we are thrilled to know you would recommend Hotel Saint to others. We look forward to welcoming you back for another memorable visit in the future.Kind regards,Andrei P.Front Office Manager
by A verified traveler
Posted 11 Nov 2024
Lovely stay, great facilities, staff and location.
Comment from Hotel Management
12 Nov 2024 by Andrei P., Hotel Management
Dear Nicola,Thank you for your lovely review! We are delighted to hear that you enjoyed our facilities, staff, and convenient location. It is wonderful to know that these aspects contributed to a memorable stay at Hotel Saint. We look forward to welcoming you back in the future for another exceptional experience.Kind regards,Andrei P.Front Office Manager
