Ratings based on 38 Verified Reviews
4.6 Room cleanliness
4.3 Service & staff
4.5 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 18 Dec 2024
The grounds are beautiful and well kept as are the rooms. Received early check in at 1:00 with out an up charge. Very walkable to shoal bay east beaches and very safe. Staff were friendly. Snorkeling was good. I would go back.
Comment from Hotel Management
19 Dec 2024 by Serenity, Hotel Management
It was a pleasure having you and thank you for the wonderful feedback. We look forward to seeing you in the near future.Happy Holidays from all of us at Serenity
by A verified traveler
Posted 11 Dec 2024
It is indeed a serene environment. The facilities and rooms (bed) are rather outdated though. And the Internet connection is not very good either. But is affordable conpared to other accommodations in Angiilla.
Comment from Hotel Management
12 Dec 2024 by Serenity, Hotel Management
It was a pleasure having you and thanks for your feedback
by A verified traveler
Posted 7 Aug 2024
Restaurant was not open at noon, lunch time, on a Monday! Couldn't get an iced coffee or a sandwich...Very unusual - restaurants, especially this one, should be open for lunch.
Comment from Hotel Management
8 Aug 2024 by Serenity C, Hotel Management
We are sorry that the restaurant was closed on Monday, as it was a holiday. We do hope that you enjoyed your accommodation stay in our villa and look forward to seeing you again.
by A verified traveler from Port Washington
Posted 26 Jul 2024
The owner and his staff make this the best place to stay on Anguilla.
Comment from Hotel Management
27 Jul 2024 by Serenity , Hotel Management
Hi Douglas. It was a pleasure having you! We look forward to seeing you again in the near future. Best regards from all of us at Serenity
by A verified traveler
Posted 25 Jul 2024
Staff is incredible, restaurant is great, rooms are beautiful, everything about it is wonderful.
Comment from Hotel Management
26 Jul 2024 by Serenity , Hotel Management
It was such a pleasure having you and happy that you enjoyed your stay. We look forward to seeing you again in the near future. From all of us at Serenity
by A verified traveler
Posted 29 Jun 2024
It was low season for Anguilla so I’m sure that had something to do with the service I received. I think we were 2 of maybe 4 guests.The service was slow and unfriendly. The bed was a little hard and the A/C had a hard time cooling the room. First world problems for sure!
by A verified traveler
Posted 20 Jun 2024 on Hotels
Comment from Hotel Management
23 Jun 2024 by Serenity, Hotel Management
Thank you for your review. We appreciate having you and look forward to seeing you in the near future.
by A verified traveler from Rowlett
Posted 11 May 2024
The staff was so nice and helpful. The food was amazing! The grounds are so unique and beautiful! Highly recommend
Comment from Hotel Management
30 May 2024 by Serenity Cottages, Hotel Management
It was a pleasure having you and we look forward to seeing you again soon.
by A verified traveler
A hidden gem on Shoal Bay!
Posted 25 Apr 2024 on HotelsWe had an amazing stay at Serenity Cottages. We did need to upgrade to a 1 bedroom to have the balcony on the beach, and it was worth it! The view was amazing, the grounds and buildings were kept spotless, and the service was excellent. It was quiet and relaxing, and could not ask for more.
Comment from Hotel Management
27 Apr 2024 by Serenity Cottages, Hotel Management
Hi Lisa,It was a pleasure having you and we look forward to seeing you again soon. From all of us at Serenity
by A verified traveler
Posted 6 Apr 2024
I really enjoyed my stay at Serenity Cottages. The staff there was great and provided excellent service. I met the owner, Kenneth, and enjoyed talking with him. The check-in procedure was definitely unique…there was no front desk. Jackie met me in the parking area and walked me up to my room. She showed me where everything was and gave me the room key. She was also the server and bartender at dinner that night. The food there was also excellent. I was there over Easter weekend, the end of their busy season, so there weren’t many guests there. So we received the best service. I highly recommend Serenity Cottages for a stay at Anguilla.
Comment from Hotel Management
7 Apr 2024 by Serenity, Hotel Management
It was a pleasure having you Grant. Thank you for the review. We look forward to seeing you again soon
