Ratings based on 71 Verified Reviews
3.7 Room cleanliness
4.0 Service & staff
3.6 Room comfort
3.3 Hotel condition
Expedia Verified Reviews
by A verified traveler from Seattle
Posted 29 May 2024
The Pride is my regular hotel in Pune. I’m practically a regular and it’s a second home to me. Room service, laundry, air conditioning, two restaurants on site, pool, spa - all make it worth it. I prefer to have family visit me there than to drive around Pune when jet lagged.
It’s also centrally located especially if you want to see the Old City.
by A verified traveler from Seattle
Posted 29 May 2024
As a former Pune native, this is my go-to place to stay when I visit. It is centrally located, especially close to Old City - the Peths, Deccan and so on. The amenities are lovely. It is a quiet oasis in the middle of a noisy and crowded city. The two restaurants, in-house spa, pool, and incredible front desk and concierge services make it all wonderful.
My extended family usually stays with me at the hotel.
by A verified traveler
Posted 10 Feb 2024
Front office staff was uninformed and told me I did not have the free breakfast although that was part of my trip. They later acknowledged the staff made a mistake.
In room dining menu is mediocre at best, the in room dining staff was courteous and helpful.
Housekeeping staff was fine but mini bar was never stocked.
Location is good but looks like property is not kept up to date, not spending on cleanup and upgrades.
by A verified traveler
Posted 28 Dec 2023
Careful of upper floors. The railing is very low and can result in a person falling to their death. Rooms were in below average condition. Bad lighting in room esp bathroom. Can’t even see the face in the mirror. Staff is nice but poorly trained resulting in back and forth. They were unable to also get my wifi working on my iPhone
Comment from Hotel Management
29 Dec 2023 by Pride Hotel, Hotel Management
Thank you for sharing your feedback with us. We appreciate your concern regarding the railing on the upper floors and the condition of the rooms. We apologize for any inconvenience caused by the low lighting in the room, especially in the bathroom. We also apologize for the difficulty you experienced with your Wi-Fi connection on your iPhone. We will take your comments into consideration to improve our facilities and provide better training to our staff.
by A verified traveler
Posted 23 Dec 2023 on Hotels
Comment from Hotel Management
26 Dec 2023 by Pride Hotel, Hotel Management
Your 8-star review is a testament to our commitment to excellence. We're dedicated to providing extraordinary experiences.
by A verified traveler
Posted 4 Dec 2023
by A verified traveler
Posted 8 Aug 2023 on Orbitz
by A verified traveler
Posted 7 Jul 2023
by A verified traveler
Posted 19 Apr 2023 on Hotels
Comment from Hotel Management
19 Jun 2023 by Front Office Manager, Hotel Management
Dear Guest,Greetings from Pride Hotel Pune,Thank you for your kind rating and review. We are glad you had a wonderful visit to the hotel and we look forward to welcoming you soon again to the Pride Hotel Pune.Warm Regards,Venkatesh KamathFront Office Manager
by A verified traveler
Posted 18 Aug 2022 on Hotels
Comment from Hotel Management
19 Jun 2023 by Front Office Manager, Hotel Management
Dear Guest,Greetings from Pride Hotel Pune,Thank you for your kind rating and review. We are glad you had a wonderful visit to the hotel and we look forward to welcoming you soon again to the Pride Hotel Pune.Warm Regards,Venkatesh KamathFront Office Manager