Ratings based on 27 Verified Reviews
2.9 Room cleanliness
3.2 Service & staff
3.1 Room comfort
3.3 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 4 Jul 2022 on Hotels
by A verified traveler
Posted 25 Oct 2021
Old customer of this property
by A verified traveler
Great for given price
Posted 13 Apr 2021 on HotelsFor given price, good. Also at reception got great help for print out.
by A verified traveler
Posted 14 Feb 2021
Nothing is like the propriety restaurant is undér renuvation the dont have buffet breakfast
Comment from Hotel Management
14 Feb 2021 by rajesh, Hotel Management
Dear Sir, Thank you for patronizing our hotel and taking out your valuable time to review us . We regret that you had to face inconvenience and discomfort during your stay here due to lapse on our part. We apologise for the same and ensure that your next stay will be comfortable. We will surely look into the matter and take stern action with the departments concerned. We would like to inform you that procedures and systems have been further streamlined and fine tuned so that our esteemed guests like you are not put to inconvenience and discomfort. Your valuable comments and feedback further encourage us to ensure that we provide a consistent level of product quality and service to all our valued guests like you. Look forward to having you with us again and serving you better in the near future.
by A verified traveler
Posted 7 Dec 2019
Comment from Hotel Management
8 Dec 2019 by Rajesh , Hotel Management
Thanks
Kindly do visit us again
by A verified traveler
Posted 31 Jul 2019
Comment from Hotel Management
1 Aug 2019 by Rajesh Pandey, Hotel Management
Dear Sir/Mam, Thank you for patronizing our hotel and taking out your valuable time to review us . We regret that you had to face inconvenience and discomfort during your stay here due to lapse on our part. We apologies for the same and ensure that your next stay will be comfortable. We will surely look into the matter and take stern action with the departments concerned. We would like to inform you that procedures and systems have been further streamlined and fine tuned so that our esteemed guests like you are not put to inconvenience and discomfort. Your valuable comments and feedback further encourage us to ensure that we provide a consistent level of product quality and service to all our valued guests like you. Look forward to having you with us again and serving you better in the near future.
by A verified traveler from Navsari
Posted 1 Jul 2019
Eletrical fixser were broken fresh rooms not up to the mark water supply hot was irrelevant.
Comment from Hotel Management
3 Jul 2019 by Rajesh Pandey, Hotel Management
Dear Guest, Thank you for patronizing our hotel and taking out your valuable time to review us . We regret that you had to face inconvenience and discomfort during your stay here due to lapse on our part. We apologies for the same and ensure that your next stay will be comfortable. We will surely look into the matter and take stern action with the departments concerned. We would like to inform you that procedures and systems have been further streamlined and fine tuned so that our esteemed guests like you are not put to inconvenience and discomfort. Your valuable comments and feedback further encourage us to ensure that we provide a consistent level of product quality and service to all our valued guests like you. Look forward to having you with us again and serving you better in the near future.
by A verified traveler from Bangalore, India
Lot of scope for improvement
Posted 7 Dec 2017It is ok, but was expecting a lot.
Few concerns:
- hot water only few hours in morning, that is not right I guess. We reached in the after about 3.30 or so, there was not hot water to have shower, had to wait for hr or two, they had to bring the water in buckets, this is not acceptable. I personally feel, each room should have a small water heater attached.
- Hotel is very good, cleanliness is pathetic.
- Wardrobe inside the room is too small, heck of it, it has been kept &
- Finally, restaurant, is not at all satisfactory, very few options especially for morning breakfast.
In-spite of all ods, the gentleman who is taking care of the hotel Mr Pandey is very courtesy, for him at-least, we need to compliment.
Comment from Hotel Management
11 Dec 2017 by Rajesh Pandey, Hotel Management
Dear Ganapati Bhat Sir, Thank you for sharing your experience with us. At the outset please accept my sincere apologies for the inconvenience caused to you during your stay with us. It is with concern that I have noted your feedback on your stay with us. I have personally briefed the concerned Department Heads to initiate corrective measures and I am sure you will find an improvement on your next visit with us. Please may I request you to treat this as an aberration as it has always been our earnest endeavour to provide our guests with the highest level of service. It is our utmost focus to provide our valued guests with personalized service that meets high standards of hospitality. A feedback such as yours helps us to continuously introspect and find solutions in order to constantly improve. My team and I sincerely request you not to hold the past experience against us and give us one single opportunity to showcase the quality of Hotel Ganpati Palace-Shirdi on your next visit to, I’ll be happy to personally ensure a top notch stay. Warm Regards, Rajesh Pandey
by A verified traveler
Travelocity booking process was terrible.
Posted 17 Jul 2017 on TravelocityTravelocity sucks. And corners you with a hotel. You are stuck and have to suffer.
by Sanjay
Poorest service
Posted 29 May 2017 on HotelsVery much poor service. Very slow service. Serve the tea in cracked cup. Don't follow the order properly. Free WiFi of no use as it's available only in the lobby and that's also always kept off as if it is an electricity and costing them......though told they used to keep the WiFi off.....you have to tell them to make it on. Very slow speed. Can't even download audio.....
