Ratings based on 109 Verified Reviews

4.0 out of 5
70% of guests recommend
4.0 Room cleanliness
4.2 Service & staff
3.8 Room comfort
3.9 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 22 Sep 2024
4 out of 5
by A verified traveler

This traveler left a rating score only Posted 24 Aug 2024
3 out of 5
by A verified traveler

Posted 24 Jan 2024
Ok.shuttle to Noribetsu Station handy
4 out of 5
by A verified traveler

Posted 14 Nov 2023
Safe,clean and too far away walk from the train stop.
5 out of 5
by A verified traveler

Posted 9 Feb 2023 on Ebookers
Seven eleven connected to the hotel Amazing rotenburo
5 out of 5
by A verified traveler

Posted 15 Jan 2023
Easy parking and easy to go minimart
4 out of 5
by A verified traveler

Posted 15 Dec 2019 on Hotels
Comment from Hotel Management
6 Feb 2020 by Kojohama spa hotel, Hotel Management
Mr.Michael Thank you for staying at our hotel. Did you sleep comfortably in your room? In the spring, cherry blossoms bloom in the surroundings, and in the fall you can see autumn leaves. Please come in a different season next time. We are looking forward to seeing you again.
4 out of 5
by A verified traveler

This traveler left a rating score only Posted 18 Feb 2019
3 out of 5
by A verified traveler

Posted 7 Jan 2019
We have requested to have a room with shower inside room. The room was paid with extra cost which is fine. However, the size of the room is so small that I cannot even open one suitcase which I think its a bit unacceptable.
Comment from Hotel Management
27 Jan 2019 by KojohamaSpaHotel, Hotel Management
Thank you for your stay. Was the room narrow? But that can not be helped. I hope the day will come again to see you.
4 out of 5
by A verified traveler

Posted 5 Jan 2019
Comment from Hotel Management
27 Jan 2019 by KojohamaSpaHotel, Hotel Management
Thank you for your stay. I am looking forward to seeing you again.