Ratings based on 314 Verified Reviews
4.0 Room cleanliness
4.2 Service & staff
3.9 Room comfort
3.7 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 7 Sep 2024
The sunset is super beautfil, with the infinity pool & enjoy with foot spa. The enterainment room is great with table tennis, golf, snooker, table football, kids play room, music room. And special event on weekend. Will come again. Highly recommended. Just a suggestion to improve the food quality in the buffet.
by A verified traveler from Mountlake Terrace
Posted 11 Nov 2023
I am repeater. We stayed last summer. Very nice facilities.
by A verified traveler
Posted 30 Oct 2023
Staff service is poor
by A verified traveler
Overall lovely stay
Posted 1 Dec 2022 on HotelsThe hotel has a nice view of the sea and room is spacious and clean. However the hotel staff could be better trained in some basic English to advise on key tourist spots and access advice.
by A verified traveler
Posted 26 Jul 2022
by A verified traveler
Posted 25 Nov 2019 on Hotels
by A verified traveler
Posted 8 Sep 2019 on Hotels
by A verified traveler from Hong Kong
Posted 28 Nov 2018 on CheapTickets
a very nice hotel near the beach area of shirahama. we both enjoy the japanese room and nice view in surrounding area. the onsen inside the hotels are perfect and the entertainment floor is very interesting!
by A verified traveler
Amazing ocean view, but not very clean!
Posted 20 Nov 2018 on HotelsStayed here for one night. Our room was the western style with an ocean view. The view was amazing. The inside of the room seemed a little outdated though; and there was a strong smell to it. For that reason alone, I wouldn’t stay here again. It could just be my room though. And during my breakfast, I witnessed, with my own eyes, a staff member picked up an orange colored dessert item that had fallen off a serving plate, off the counter, AND PUT IT BACK ON THE SERVING PLATE! Unbelievable!
by A verified traveler
Posted 5 Nov 2018 on Hotels
