Ratings based on 581 Verified Reviews

2.4 out of 5
64% of guests recommend
2.7 Room cleanliness
2.9 Service & staff
2.7 Room comfort
2.6 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler

Posted 11 Nov 2024
Nice
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 7 Nov 2024
4 out of 5
by A verified traveler

This traveler left a rating score only Posted 19 Oct 2024
4 out of 5
by A verified traveler

Posted 18 Oct 2024
Fast and easy check in
Comment from Hotel Management
26 Oct 2024 by Hotel Management , Hotel Management
Dear Douglas,Thank you for your feedback! We are glad you had an easy check-in experience at Extended Stay America. We strive to make our guests feel welcome and comfortable from the moment they arrive. We look forward to serving you again soon!Sincerely,Hotel Management
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 22 Sep 2024
1 out of 5
by A verified traveler

Posted 3 Sep 2024
No cable. Speakers blown in tv. Never stay there again!!
Comment from Hotel Management
4 Sep 2024 by Hotel Management, Hotel Management
Dear Shane, Thank you for choosing our hotel and taking the time to share your concerns. We extend our sincere apologies if your stay did not meet your expectations. Please be assured that we will thoroughly examine the issues you have raised with our team to make necessary improvements. We look forward to the opportunity to provide you with the exceptional experience you deserve in the future.Sincerely,Hotel Management
1 out of 5
by A verified traveler

Posted 26 Aug 2024
The hotel said that I didn't have a reservation even after I showed them the email so I was going to just pay on the spot more money but needed sleep an they wouldn't rent me a room said it was to late so my trip was horrible
Comment from Hotel Management
27 Aug 2024 by Hotel Management, Hotel Management
Dear Gary, Thank you for bringing this to our attention. We take these matters very seriously and will take the necessary actions to ensure this is adequately addressed.Sincerely, Hotel Management
2 out of 5
by A verified traveler

This traveler left a rating score only Posted 16 Jul 2024 on Hotels
4 out of 5
by A verified traveler

This traveler left a rating score only Posted 7 Jul 2024 on Hotels
1 out of 5
by A verified traveler

This traveler left a rating score only Posted 4 Jul 2024 on Hotels