Ratings based on 2,329 Verified Reviews
4.7 Room cleanliness
4.6 Service & staff
4.6 Room comfort
4.6 Hotel condition
Expedia Verified Reviews
by A verified traveler from Istanbul
Posted 18 Nov 2024
Comment from Hotel Management
20 Nov 2024 by FRONT, Hotel Management
Thank you for your evaluation. We will continue to strive for service improvement. We sincerely look forward to your next visit.The Royal Park Hotel Iconic Tokyo Shiodome
by A verified traveler
Posted 18 Nov 2024
Comment from Hotel Management
20 Nov 2024 by フロント, Hotel Management
評価をいただきありがとうございます。重ねて、感謝申し上げます。引き続き、サービス向上に努めて参ります。またのお越しを心よりお待ち申し上げております。ザ ロイヤルパークホテルアイコニック東京汐留
by A verified traveler
Posted 18 Nov 2024
No VIP benefits was
Offered. No ugrade.
Comment from Hotel Management
19 Nov 2024 by FRONT, Hotel Management
Dear Joanna, thank you for your feedback. We apologize for any inconvenience regarding the VIP benefits and upgrades. We will strive to improve our service.Our staff is looking forward to welcoming you again.The Royal Park Hotel Iconic Tokyo Shiodome
by A verified traveler
Posted 17 Nov 2024
No
Comment from Hotel Management
17 Nov 2024 by FRONT, Hotel Management
Thank you for your feedback. We will continue to strive for service improvement. We look forward to welcoming you again. The Royal Park Hotel Iconic Tokyo Shiodome.
by A verified traveler
Posted 17 Nov 2024
Excellent location and service!
The entrance is little bit confused if you arrive late in night time. The reception is on 24/F. The entrance on ground floor and underpass is very small!
Once you get used the environment, it is very convenient.
Comment from Hotel Management
17 Nov 2024 by FRONT, Hotel Management
Thank you for your submission. We appreciate your feedback.We are very pleased that you are satisfied with the location and services.We will continue to strive for service improvement.We look forward to welcoming you again.The Royal Park Hotel Iconic Tokyo Shiodome
by A verified traveler
Posted 16 Nov 2024
Comment from Hotel Management
20 Nov 2024 by FRONT, Hotel Management
Thank you for your evaluation.We will strive to improve our services.We look forward to welcoming you again.The Royal Park Hotel Iconic Tokyo Shiodome
by A verified traveler
Posted 16 Nov 2024
Nice hotel in good location near Shimbashi station. Staff was very helpful.
Comment from Hotel Management
17 Nov 2024 by FRONT, Hotel Management
Thank you for your submission.Once again, we sincerely appreciate your feedback.We are delighted to hear that you are satisfied with the location and staff's service.We will continue to strive for service improvement.We look forward to your next visit.The Royal Park Hotel Iconic Tokyo Shiodome
by A verified traveler
Posted 16 Nov 2024
Excellent hotel, good location
Comment from Hotel Management
16 Nov 2024 by The Royal Park Hotel Iconic Tokyo Shiodome, Hotel Management
Thank you for your submission. Thank you also for taking the time to provide us with your feedback.We are very pleased to receive many compliments from you.Our entire staff will continue to make every effort to ensure that our guests have a pleasant stay.We sincerely look forward to welcoming you again.
by A verified traveler
Posted 16 Nov 2024
Good point is the closeness to the Metro and JR lines. The Ginza district is also nearby.
The downside is finding the right exit closest to the hotel when leaving the various Metro / JR lines.
At ground level it should be more clearly signposted that the hotel starts at the 24th floor of the building.
Comment from Hotel Management
16 Nov 2024 by The Royal Park Hotel Iconic Tokyo Shiodome, Hotel Management
Thank you for your submission. We also appreciate you taking the time to provide us with your valuable feedback.We are very pleased to receive your compliments on our location and transportation.However, we apologize for any inconvenience caused by the guidance. We will take your feedback into consideration and make every effort to improve.We look forward to welcoming you again.
by A verified traveler
Posted 15 Nov 2024
Comment from Hotel Management
16 Nov 2024 by FRONT, Hotel Management
We sincerely appreciate the high evaluation received. We will continue to strive for service improvement. The staff eagerly awaits your next visit at The Royal Park Hotel Iconic Tokyo Shiodome.
