Ratings based on 336 Verified Reviews

4.4 out of 5
85% of guests recommend
4.5 Room cleanliness
4.4 Service & staff
4.4 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler from foster city

Posted 7 Aug 2024
Great location near tram which goes directly to Kumamoto station. Lots of nice amenities of your choice to pick up in the lobby before you go up the elevator.
5 out of 5
by A verified traveler

Posted 2 Aug 2024
The location of the hotel allows easy access to many places providing me the convenience I seek for my trip.
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 26 May 2024 on Hotels
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 2 May 2024
5 out of 5
by A verified traveler

Posted 25 Apr 2024
Great staff service. Excellent stay.
4 out of 5
by A verified traveler

Posted 21 Jan 2020
the hotel is located inside the shopping arcade. It is convinient but if you arrive with car you will have to park about 3~5 minutes walk away. reception is ok. NO English. Rooms convenient - no view. Amenities - ok wifi - ok breakfast - you can choose set from fix menu and other items such as salad etc. are in bar self service. Not good value compare to other places we been.
3 out of 5
by A verified traveler

This traveler left a rating score only Posted 12 Jan 2020
5 out of 5
by A verified traveler

After the earthquake

Posted 9 Jan 2020 on Hotels
Three day stay in Kumamoto, this hotel is on the edge of the shopping area, undercover access to most shopping. Hotel was easily accessable.
5 out of 5
by A verified traveler

Hotel that in the middle of shopping street

Posted 26 Dec 2019 on Hotels
Location is excellent ( I was confused by GPU guidance)! Yes, it’s in the middle of Japanese shopping street, therefore, I parked my car outside of the shopping street/ area. Bigger room than usual, good breakfast selection, friendly staffs, convenience shopping distance, and lots of lunch/ dinning options around it. Definitely recommended!
5 out of 5
by A verified traveler

Lovely place!

Posted 20 Dec 2019 on Hotels