Ratings based on 861 Verified Reviews
4.4 Room cleanliness
4.3 Service & staff
4.4 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 26 Nov 2024
by A verified traveler
Posted 26 Nov 2024
The property is dated and lack of amenities.
by A verified traveler
Posted 18 Nov 2024
駅からも近くベッドも大きく洗濯機が部屋に付いてるのがとても便利で良かった。
Comment from Hotel Management
23 Nov 2024 by 東急ステイ四谷, Hotel Management
この度は東急ステイ四谷をご利用いただき誠に有難うございます。また今回のご滞在につきましてご満足頂き大変嬉しく存じます。次回のご滞在も是非ともご検討頂けますようスタッフ一同心よりお待ち申し上げております。東急ステイ四谷スタッフ一同
by A verified traveler
Posted 11 Nov 2024
Nothing bad to say about Tokyu stay yotsuya! Everything was smooth as can be and it’s a very convenient location. Train, food, shopping and parks are within walking distance! Would recommend to anyone staying in Tokyo!
Comment from Hotel Management
19 Nov 2024 by TokyustayYotsuya Frontdesk, Hotel Management
Thank you for staying with us at Tokyu Stay Yotsuya! We are thrilled to hear that you had a pleasant experience and are grateful for your kind feedback. It’s always our goal to provide a comfortable and enjoyable stay for all our guests, and we’re happy to know we met your expectations.We hope to have the opportunity to welcome you back in the future, and we’ll continue to work hard to make your next stay even better.
by A verified traveler
Posted 10 Nov 2024
Had a wonderful time staying here.
Comment from Hotel Management
11 Nov 2024 by Tokyu Stay Yotsuya Front Desk Staff, Hotel Management
Thank you for using Tokyu Stay Yotsuya this time.All of our employees are very happy that you enjoyed your stay with us.We look forward to seeing you again soon.
by A verified traveler
Posted 10 Nov 2024
The front desk and housekeeping staff were all so nice and helpful. The hotel was always clean and in good condition. We felt like we were home when we were there and it was a nice quiet haven away from the bustling part of the inner city.
Comment from Hotel Management
19 Nov 2024 by TokyustayYotsuya Frontdesk, Hotel Management
Thank you so much for choosing Tokyu Stay Yotsuya. We are delighted to hear that you were satisfied with our service during your stay. Your kind words encourage us to continually improve and provide an even better experience for all our guests.We look forward to welcoming you again in the future and will do our best to exceed your expectations.
by A verified traveler
Posted 5 Nov 2024
by A verified traveler
Posted 24 Oct 2024
by A verified traveler
Posted 23 Oct 2024
Great
Comment from Hotel Management
23 Oct 2024 by 東急ステイ四谷 フロントスタッフ, Hotel Management
Thank you very much for choosing Tokyu Stay Yotsuya.We are very pleased to receive your kind words of praise.We hope you had a relaxing stay with us this time.If you have any problems during your stay, please feel free to contact our front desk staff at any time.We would like to assist you not only in terms of location and facilities, but also in terms of service to make your stay as comfortable as possible.In order to make our hotel even more comfortable for our guests, we would greatly appreciate any new suggestions from our guests' perspective. We will suggest the points you have pointed out as guest feedback for improvement.
by A verified traveler
Posted 20 Oct 2024
Friendly staff, even though they were not able to speak English very well they tried their best. They need to be more prepared by providing English translations of local metro and restaurants in a more clear manner.
Comment from Hotel Management
23 Oct 2024 by 東急ステイ四谷 フロントスタッフ, Hotel Management
Thank you for choosing Tokyu Stay Yotsuya.Our team is dedicated to providing you with the best experience possible and we appreciate your support as we continue to improve our English service. Your comfort and satisfactionWe hope you will come visit us again.We apologize for any inconvenience caused.We will share your valuable feedback with our staff and strive to make improvements. Tokyu Stay YotsuyaFront desk
