Ratings based on 995 Verified Reviews

3.8 out of 5
82% of guests recommend
3.8 Room cleanliness
3.9 Service & staff
3.6 Room comfort
3.5 Hotel condition
Expedia Verified Reviews
3 out of 5
by A verified traveler from Salem

Posted 16 Oct 2024
This is a great place to stay for location; the space is clean, but the beds were quite uncomfortable. Very stiff mattresses with flat pillows. However, the location near Shin-Okubo station is very convenient.
3 out of 5
by A verified traveler

This traveler left a rating score only Posted 8 Oct 2024
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 26 Sep 2024
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 21 Sep 2024
5 out of 5
by A verified traveler

Posted 21 Sep 2024
Very helpful Friendly staff clean room. Great location a few mins walk to jr yamonote line 10 mins walk to kabuicho very convenient
1 out of 5
by A verified traveler

Posted 23 Aug 2024
Air conditioning does not work. Room was humid. We couldn't sleep because
5 out of 5
by A verified traveler

Posted 19 Jul 2024
The customer service is outstanding. The staff went out there way to accommodate our needs. Beds were firm but it’s better for the back. The room was larger than expected. If you are looking for somewhere basic then this is the place.
4 out of 5
by A verified traveler

This traveler left a rating score only Posted 1 Jun 2024 on Hotels
2 out of 5
by A verified traveler

This traveler left a rating score only Posted 26 May 2024
4 out of 5
by A verified traveler

Posted 25 May 2024
It’s so convenient for us.