Ratings based on 954 Verified Reviews

3.6 out of 5
67% of guests recommend
3.6 Room cleanliness
3.8 Service & staff
3.4 Room comfort
3.5 Hotel condition
Expedia Verified Reviews
1 out of 5
by A verified traveler

This traveler left a rating score only Posted 9 Dec 2024
4 out of 5
by A verified traveler from San Francisco

Posted 7 Dec 2024
Japanese style bathroom and there is no privacy.
Comment from Hotel Management
9 Dec 2024 by Shinjuku Kuyakushomae Capsule Hotel, Hotel Management
Thank you very much for visiting Shinjuku Kuyakushomae Capsule Hotel.We apologize for any inconvenience caused by the Japanese style bathroom only.We appreciate your valuable feedback.We will continue to strive to provide a comfortable space where everyone can spend their time.We look forward to serving you again.
4 out of 5
by A verified traveler

Posted 6 Dec 2024
Good and cheap
Comment from Hotel Management
9 Dec 2024 by Shinjuku Kuyakushomae Capsule Hotel, Hotel Management
Thank you very much for visiting Shinjuku Kuyakushomae Capsule Hotel.We will continue to make every effort to provide a comfortable space for you to spend your stay.We look forward to serving you again.
1 out of 5
by A verified traveler

Posted 1 Dec 2024
Shoe box system was inconvenient
Comment from Hotel Management
9 Dec 2024 by Shinjuku Kuyakushomae Capsule Hotel, Hotel Management
Thank you very much for visiting Shinjuku Kuyakushomae Capsule Hotel.We apologize for any inconvenience caused by the shoeboxes.We will continue to make every effort to provide you with as many comfortable spaces as possible.We look forward to serving you again.
4 out of 5
by A verified traveler

Posted 28 Nov 2024
Very convenient location and great location in the middle of the city. You do need to checkout everyday so they can clean which can be inconvenient if you prefer to sleep in, but is excellent if you are an early bird or need to be encouraged to get out of the hotel to explore.
Comment from Hotel Management
29 Nov 2024 by tanaka, Hotel Management
Thank you for staying with us.As this is a capsule hotel, cleaning will be carried out every day from 10am to 2pm.We appreciate your understanding and cooperation.
4 out of 5
by A verified traveler

Posted 27 Nov 2024
Comment from Hotel Management
28 Nov 2024 by 新宿区役所前カプセルホテル, Hotel Management
新宿区役所前カプセルホテルをご利用頂き誠にありがとうございます。今後も、お客様が快適に過ごして頂ける空間を少しでも多く提供出来るよう努めてまいります。またのご利用をお待ちしております。
3 out of 5
by A verified traveler

Posted 25 Nov 2024
Comment from Hotel Management
28 Nov 2024 by 新宿区役所前カプセルホテル, Hotel Management
新宿区役所前カプセルホテルをご利用頂き誠にありがとうございます。今後も、お客様が快適に過ごして頂ける空間を少しでも多く提供出来るよう努めてまいります。またのご利用をお待ちしております。
4 out of 5
by A verified traveler

Posted 25 Nov 2024
Good reception-no locker for luggage
Comment from Hotel Management
28 Nov 2024 by Shinjuku Kuyakushomae Capsule Hotel, Hotel Management
Thank you very much for visiting Shinjuku Kuyakushomae Capsule Hotel.We apologize for any inconvenience caused by the lockers.We appreciate your valuable feedback.We will continue to make efforts to provide a comfortable space for our guests.We look forward to serving you again.
4 out of 5
by A verified traveler

Posted 23 Nov 2024
If you want to experience a authentic Japanese hostel. This is the place for you. There will be some culture shocks. But thats pair for the course when traveling. This hostel is in a really good location for night life.
Comment from Hotel Management
28 Nov 2024 by Shinjuku Kuyakushomae Capsule Hotel, Hotel Management
Thank you very much for visiting Shinjuku Kuyakushomae Capsule Hotel.We are very honored by your words of praise about our location.We will continue to strive to provide a space where everyone can spend their time comfortably.We look forward to serving you again.
5 out of 5
by A verified traveler

Posted 12 Nov 2024
Comment from Hotel Management
28 Nov 2024 by 新宿区役所前カプセルホテル, Hotel Management
新宿区役所前カプセルホテルをご利用頂き誠にありがとうございます。今後も、お客様が快適に過ごして頂ける空間を少しでも多く提供出来るよう努めてまいります。またのご利用をお待ちしております。