Ratings based on 975 Verified Reviews
4.3 Room cleanliness
4.3 Service & staff
4.2 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
by A verified traveler from San Diego
Posted 16 Sep 2024
I had a small single room, good price. Easy walk to the metro station. Wonderful breakfast buffet.
by A verified traveler
Posted 14 Sep 2024
Nice hotel in the heart of Shinjuku. Close to train stations, shops and convenience stores. The rooms are a good size provided you are only in the room for sleeping. The bathroom is great and you’re provided two bottles of water each day. The only issue we had was trying to get down the elevator when checking out. It was extremely busy and had to cram into the elevators after being fed up waiting for more than 10 mins
by A verified traveler
Posted 13 Sep 2024
I stayed at the shinjuku granbell Hotel for 5 days and 6 nights. My overall experience was delightful, the hotel is situated in such a way that allows for easy accessibility to the surrounding area of shinjuku. As for the facility itself, it was also very pleasant to stay it. I recommend the rooftop bar, the drinks are reasonably priced and the staff is super interactive. I highly recommend staying here if you’re looking to stay in the area, for 5 days and 6 nights , the price was too great to ignore.
by A verified traveler from Forest Lake
Posted 12 Sep 2024
Early check in was amazing! Nice and tidy rooms. Only down side is it isn’t as close to main subway lines or eating areas as other hotels I have stayed in Shinjuku. But lovely staff. Also not too close to eating spots.
by A verified traveler
Posted 12 Sep 2024
Awesome place, staff was always welcoming even when I had an issue with my AC unit. (Was moved to another floor)
Thank you!
by A verified traveler
Posted 9 Sep 2024
by A verified traveler
Posted 8 Sep 2024
by A verified traveler
Posted 5 Sep 2024
Great location for a solo or a group travelling around.
by A verified traveler
Posted 3 Sep 2024
Awesome staff; very helpful. It was our second time at the Shinjuku Grandbell Hotel and we chose a suite this time which was just what we needed.
Would return.
by A verified traveler
Posted 31 Aug 2024
