Ratings based on 459 Verified Reviews

4.3 out of 5
100% of guests recommend
4.5 Room cleanliness
4.3 Service & staff
4.3 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
3 out of 5
by A verified traveler

Posted 11 Sep 2024
Typical of most hotels in the heart of Tokyo, rooms at the Pearl are extremely small by western standards. For a single bedroom, you will have a bed, tiny desk and tiny walkway where you would not have room to open up a large suitcase on the floor. Location is very good, just two stops from Shinjuku. If all you need is a place to sleep, then the Pearl could be for you, but if you are looking for a room to relax in, then I would not recommend such a tiny room.
Comment from Hotel Management
26 Sep 2024 by Pearlhotel Shinjuku Akebonoashi, Hotel Management
Thank you for your review. Hope we can have a chance to meet you again in the future.
5 out of 5
by A verified traveler

Posted 31 Aug 2024
Safe and clean
Comment from Hotel Management
26 Sep 2024 by Pearlhotel Shinjuku Akebonoashi, Hotel Management
Thank you for your review. We are so glad to have you staying with us! Hope we can have a chance to meet you again in the future.
4 out of 5
by A verified traveler from Cedar Knolls

Posted 19 Jul 2024
Employees at the breakfast Room should be more friendly & smiley.
4 out of 5
by A verified traveler

Posted 10 Jun 2024 on Hotels
Comment from Hotel Management
25 Jun 2024 by Pearlhotel Shinjuku Akebonobashi, Hotel Management
Thank you for your review. We are so glad to have you staying with us! Hope we can have a chance to meet you again in the future.
5 out of 5
by A verified traveler

Posted 14 May 2024
Comment from Hotel Management
25 Jun 2024 by Pearlhotel Shinjuku Akebonobashi, Hotel Management
Thank you for your review. We are so glad to have you staying with us! Hope we can have a chance to meet you again in the future.
5 out of 5
by A verified traveler

Posted 7 May 2024
Place was amazing, the perfect location 😎 excellent food and shopping only a few minutes away.
Comment from Hotel Management
25 Jun 2024 by Pearlhotel Shinjuku Akebonobashi, Hotel Management
Thank you for spending your time on writing a good review for us! We are so appreciated.
4 out of 5
by A verified traveler

Posted 22 Mar 2024 on Hotels
Comment from Hotel Management
24 Mar 2024 by Pearlhotel Shinjuku Akebonobashi, Hotel Management
Thank you for your review. We are so glad to have you staying with us! Hope we can have a chance to meet you again in the future.
5 out of 5
by A verified traveler from Brooklyn

Posted 12 Mar 2024
Great block and close to station
Comment from Hotel Management
24 Mar 2024 by Pearlhotel Shinjuku Akebonobashi, Hotel Management
Thank you for spending your time on writing a good review for us! We are so appreciated.
5 out of 5
by A verified traveler

Posted 10 Mar 2024
Friendly and helpful staff. Loved the location in relation to transportation. Had a lot of little shops and small restaurants within walking distance.
Comment from Hotel Management
24 Mar 2024 by Pearlhotel Shinjuku Akebonobashi, Hotel Management
Thank you for your review. We are so glad to have you staying with us! Hope we can have a chance to meet you again in the future. Wishing you all the best on your travel!
5 out of 5
by A verified traveler

Posted 8 Mar 2024 on Hotels
Comment from Hotel Management
24 Mar 2024 by Pear Hotel Shinjuku Akebonobashi, Hotel Management
Thank you for your wonderful review for us! We are so glad to have you here.I hope the mouthwatering Japanese food and wonderful memories you have had here will bring you back to Japan again soon in the future!