Ratings based on 990 Verified Reviews
4.4 Room cleanliness
4.4 Service & staff
4.3 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 20 Nov 2024
This hotel was very convenient and very close to the Tokyo subway line that went to many desirable locations on one line. There were also convenience stores, restaurants, and coffee shops near by. I'm glad I chose to stay here instead of the heart of Shinjuku because it was very quiet, but you had access to Shibuya and Shinjuku. Very clean, small rooms. Staff was very nice and helpful. I enjoyed my stay very much.
by A verified traveler
Posted 19 Nov 2024
by A verified traveler
Posted 13 Nov 2024
Staff are helpful and friendly. Very convenient location. Took me 3min by foot from Nishi shinjuku station and 15min to Shinjuku station. The room was clean but
I didn’t get view from the room.
Overall I recommend
by A verified traveler
Posted 10 Nov 2024
Conveniently located, nice clean rooms and quiet location but still close enough to Shinjuku
by A verified traveler
Posted 6 Nov 2024
The location was nice. About a block away from a train station that can take you to most places in Tokyo. It's within walking distance to the more entertaining areas of Shinjuku, but far enough there aren't any touts trying to drag you off.
There isn't any active ventilation in the bathroom so there's a bit of mildew if you start looking for it. But the rest of the room was very clean.
The staff was very helpful and friendly, answering all of my questions about checking out and luggage storage.
I wouldn't hesitate to stay there again.
by A verified traveler
Posted 5 Nov 2024
I chose this hotel on location and previous reviews and was not disappointed. The rooms are slightlly larger than average for Tokyo and comfortable. The location was great with three subway stations within a few minutes walk and Shinjuku station only 10 minutes away. I didn't take the buffet breakfast but there are a couple of convenience store metres away and a cafe in the foyer. The rooms are cleaned every other day and the towels changed each day which was fine. Check in was self service but the receptionist did it for me and checking out at 04:30 for an early flight was no problem.
by A verified traveler
Posted 30 Oct 2024
by A verified traveler
Posted 17 Oct 2024
The staff was great! They attended all of our needs; especially, getting us a taxi to go to the airport at 2:00 a.m. I highly recommend them. The place was very clean and comfortable close to shopping stores.
by A verified traveler
Posted 11 Oct 2024
by A verified traveler
Posted 7 Oct 2024
