Ratings based on 176 Verified Reviews
4.2 Room cleanliness
4.1 Service & staff
3.6 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 18 Nov 2024
Cozy and clean pod hotel. It is comfortable because it is woman only. However some people let their alarm run early in the morning without turning off. Please have a note for them to consider others sleep. Staffs are nice and helpful.
Comment from Hotel Management
19 Nov 2024 by Ninehours woman Shinjuku, Hotel Management
Thank you for your stay.Thank you for your valuable comments and compliments.We are sorry that the alarm sound disturbed your sleep.We will continue to operate so that everyone can have a comfortable stay.
by A verified traveler
Posted 10 Nov 2024
A very convient way to get around shinjuku. I was still able to get help checking, even though my phone died. A great stay for those looking for something afforable while traveling.
Comment from Hotel Management
13 Nov 2024 by Nine hours woman Shinjuku, Hotel Management
Thank you for staying with us.We look forward to welcoming you again.
by A verified traveler
Posted 25 Oct 2024
This was such a great place to stay for my first time in japan as a solo female traveler! Check in was super easy, the facilities were clean and generally amazing! Staff was really helpful and kind! The hotel is very close to the main areas of shinjuku but is in a lovely area near great food and interesting bars! The lockers here are also larger than other capsule properties, and i found that my checked bag could fit in it comfortable with room to still put stuff in. I really hope to come back on my next trip to japan, I had a great time and felt very safe my entire time here.
Comment from Hotel Management
27 Oct 2024 by Nine hours woman Shinjuku, Hotel Management
Thank you for staying with us.We look forward to having the opportunity to welcome you again.Thank you very much.
by A verified traveler from Lynwood
Posted 18 Oct 2024
Comment from Hotel Management
27 Oct 2024 by Nine hours woman Shinjuku, Hotel Management
Thank you for staying with us.We look forward to having the opportunity to welcome you again.Thank you very much.
by A verified traveler
Posted 6 Oct 2024
Comment from Hotel Management
12 Oct 2024 by Nine hours woman Shinjuku, Hotel Management
Thank you for staying with us.We will continue to strive for better facility management in the future.Thank you very much.
by A verified traveler from Kokubunji-shi
Posted 5 Oct 2024
It is ideal for female travelers who want to save money, but still want a safe, clean, and convenient place to stay.
Comment from Hotel Management
12 Oct 2024 by Nine hours woman Shinjuku, Hotel Management
Thank you for staying with us.We look forward to having the opportunity to welcome you again.
by A verified traveler
Posted 26 Sep 2024
A lovely experience for a capsule hotel.
Comment from Hotel Management
27 Sep 2024 by Nine hours woman Shinjuku, Hotel Management
Thank you for staying with us.We look forward to having the opportunity to welcome you again.Thank you very much.
by A verified traveler
Posted 26 Sep 2024
Your sleep pod floor and the locker with washroom floor will be different so it will be a lot of trips back and forth. However it was a nice experience with cheap price
Comment from Hotel Management
27 Sep 2024 by Nine hours woman Shinjuku, Hotel Management
Thank you for staying with us.We look forward to having the opportunity to welcome you again.
by A verified traveler
Posted 23 Sep 2024
Loved
Comment from Hotel Management
27 Sep 2024 by Nine hours woman Shinjuku, Hotel Management
Thank you for staying with us.We look forward to having the opportunity to welcome you again.Thank you very much.
by A verified traveler
Posted 14 Sep 2024
Facility and staff were helpful and you’re able to drop off your luggage early, and store it there your last day.
Amenities and stay were totally fine. It does feel a bit crowded in the evening and morning when everyone is trying to get ready. Waiting for the elevator can try your patience - since there’s only 1 for ~9floors. But that’s the people, and not the location.
It is a capsule hotel, so mornings can be abruptly awoken if your neighbor doesn’t wake up from their alarm. Everyone else can hear it. Again- the people, not the location’s issue. I’ve never had an issue before with other people’s alarms waking me up at other capsule/hostle.
It’s a bit of a walk from Shinjuku station. So if you have luggage, it’s inconvenient. There are plenty of taxi if you don’t want to deal with walking. Even the metro was about an 8min walk.
It is in a bar area, but was totally safe.
Comment from Hotel Management
17 Sep 2024 by Nine hours woman Shinjuku, Hotel Management
Thank you for staying with us.We apologize for making you wait as we have a lot of shared space. Thank you for your cooperation.We look forward to having the opportunity to welcome you again.Thank you very much.